Report: #298597

Complaint Review: Citicard / Mastercard

  • Submitted: Wed, January 09, 2008
  • Updated: Wed, January 09, 2008
  • Reported By: Portland Oregon
  • Citicard / Mastercard

Citicard / Mastercard Citicard posts to your bill after you pay on time so they can earn interest on a "carry over balance" Nationwide Nationwide

Show customers why they should trust your business over your competitors...

Great trick, Citibank!

I took out a Citibank card just to earn some American Airlines miles that they promised. They email me my balance each month, I log on and pay it in full...easy peasy. Last month they tried a new stunt. On December 7th, they send the statement. Later that day, I paid it in full. Just after that, they posted "finances charges from foreign transactions" for a trip I had taken the month before. Because I paid the balance the same day they billed it, I had no way to know those fiance charges showed up later that day, or that I woudl get to enjoy PAYING INTEREST ON THEM.

Got away losing only $11 on this scam but imagine what someone on a fixed income would have to deal with if they made the same error of paying their statement when it was billed?

The website clearing says, "This statement may not include charges to your account that post today." My bad...should have read.

It took over 6 months and about 3 hours in phone calls and emails to get the companion fares (which were useless due to incredible black out dates).

As for the foreign transaction fees, that took a similar amount of calling and emailing requests and they would never commit to what potential foreign transaction fees I would incure when I traveled...let alone how many hours after I pay a bill that they can charge me for them.

People, if you can get by without a credit card, do! But whatever you do, don't give corporate crooks like Citibank your business.

Portland, Oregon
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This report was posted on Ripoff Report on 01/09/2008 08:28 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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