Report: #1100605

Complaint Review: Citifinancial Auto / Santander

  • Submitted: Tue, November 19, 2013
  • Updated: Tue, November 19, 2013
  • Reported By: TW — Indialantic Florida
  • Citifinancial Auto / Santander

    Dallas, Texas

Citifinancial Auto / Santander This company will not release the car title even after all payments have been made! After research we found that the title lien is still held by Citifinancial not Santander and they are no longer in business!! Dallas Texas

*Consumer Comment: Extra "Fees" or Extra Earned Interest???

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Citifinancial Auto sold our car loan to Santander (I guess no permission was needed).  After the 48 payments were completed in February of 2012, they (Santander) decided to add extra fees (unexplained), etc. and they refuse to release the title.  We obtained a copy of the title and the lien is still in Citifinancial and not in Santander!  We have been round and round with this company for almost 2 years now and still have no resolution!  They should be closed down!!

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#1 Consumer Comment

Extra "Fees" or Extra Earned Interest???

AUTHOR: Jim - ()

If you were late on ANY payments, extra interest is generated because those payments were late.  No, I don't work for them. 

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