Report: #1370631

Complaint Review: City Furniture

  • Submitted: Mon, May 01, 2017
  • Updated: Mon, May 01, 2017
  • Reported By: Xiomara — Hialeah Florida USA
  • City Furniture

    Hialeah, Florida
    USA

City Furniture Ripped off!!! Hialeah Florida

Show customers why they should trust your business over your competitors...

Worst customer care ever! in store and on the phone with customer service. Purchased a mattress for $600- not what you would call a cheap mattress. Three months later, the mattress is defective and I now have to come out of pocket to have it inspected ($50), spend 3 hours to reselect another (extremely long process to process all paperwork) and pay for delivery again ($60). I have now had to spend an extra $310 to have a defective (inspector said it's the worst he's seen) mattress cleared to be replaced, to be able to purchase something decent (brand name) instead of their own brand (Kevin Charles) which no one advised us of. I am back to having the original debt of $600 and no one cares about the inconvenience of all this to the customer (retired, fixed income). I will never shop there again and I am posting this everywhere I can. I called customer service to ask if there was anything anyone could do to lessen the out of pocket cost was told there was nothing they could do. Incredible!!! 

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 05/01/2017 11:40 AM and is a permanent record located here: http://www.ripoffreport.com/reports/city-furniture/hialeah-florida/city-furniture-ripped-off-hialeah-florida-1370631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.