Report: #996583

Complaint Review: City Furniture

  • Submitted: Mon, January 14, 2013
  • Updated: Mon, January 14, 2013
  • Reported By: Paulo Silva — Miami Florida USA
  • City Furniture
    9255 South Dixie Highway
    Pinecrest, Florida
    United States of America

City Furniture Terrible Product terrible customer service Pinecrest, Florida

Show customers why they should trust your business over your competitors...

Bought a bed in 2010. 2011 the rails break suddenly with normal use. I replace the rails and buy a 3-year warranty for them in case they break again. They do, one year later, exactly the same way. Normal use, suddenly. Now the product is discontinued and the warranty is useless and I have a bed I can't use.

Total scam. They sell shoddy, cheap, structurally flawed products and then discontinue said products so once they start breaking they won't enforce warranties. Customer service was awful. They were intent on getting off the line as soon as possible. One of them hung up on me.

Do not buy from them.
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This report was posted on Ripoff Report on 01/14/2013 11:27 AM and is a permanent record located here: http://www.ripoffreport.com/reports/city-furniture/pinecrest-florida-33156/city-furniture-terrible-product-terrible-customer-service-pinecrest-florida-996583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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