Complaint Review: Clair Skin / Consortium Group LLC
Clair Skin / Consortium Group LLC Free Trial, My Butt Internet
I responded to an Infomercial (the first time I've ever done that, and no doubt now the LAST time). The offer was for a free trail (shipping charges only). I expected to receive the produce and have the opportunity to test it for free. My banking account was charged for the shipping, and 2 weeks later was charged the full amount for the product and about the same time I received the product -- I never received the FREE trial product. Not only did I not receive the free trial, I was charged full price the first month and AGAIN a second month. I called today to cancel future deliveries (which they claim I have done, so I expect I should not be charged nor receive any more products). However, they refused to refund me the first 2 months, even though I have not used the product. My complaint ... poor customer service for a product that claims to be a superior product. Very disappointed and ashamed that I fell for such a scam.
This report was posted on Ripoff Report on 08/05/2017 02:48 PM and is a permanent record located here: http://www.ripoffreport.com/reports/clair-skin-consortium-group-llc/internet/clair-skin-consortium-group-llc-free-trial-my-butt-internet-1390666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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