Report: #823059

Complaint Review: Classic Cleaning

  • Submitted: Sun, January 15, 2012
  • Updated: Sun, January 15, 2012
  • Reported By: Julia — Walnut Creek California United States of America
  • Classic Cleaning
    1350 Mt Diablo Blvd
    Walnut Creek, California
    United States of America

Classic Cleaning Classic Cleaning - Dry Cleaning and Laundry Services Ripping Off Walnut Creek Customers Willing to Pay Premium for Inferior Services at the same time Pretending They Speak No English! Walnut Creek, California

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The Dry Cleaning Service Operator pretends like he doesn't understand English whenever it suits him in order to take advantage of customers by overcharging, having some early bird signs, then charging a higher price and pretending he doesn't understand when customers are surprised. The only advantage of his Dry Cleaning Service is the fact that it is located in Downtown Walnut Creek. I am not surprised that this place has bad reviews on Yelp and complaints are filed through Better Business Bureau. It is not the refund or money I am seeking - it is justice I am after. 

Situation: a tie was supposed to be dry cleaned, it costs $3.98 and I only had a Debit Card; the owner of the business said I should pay by Debit Card but the minimum charge is $6.00. He said I would get credit of $2.02 on my next service, he wrote it down on his tracking sheet and said he reflected this in his billing system on his computer. The next service comes, he pretend he doesn't remember or understand English. I am simply speechless and do want to take this complaint further.
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This report was posted on Ripoff Report on 01/15/2012 09:22 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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