• Report: #684007
Complaint Review:


  • Submitted: Tue, January 18, 2011
  • Updated: Tue, January 18, 2011

  • Reported By: Milehisteve — Denver Colorado United States of America
Internet United States of America

Classmates.com Auto-renewal membership scam, Internet

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Classmates.com automatically renewed my membership without my knowledge. Their promotional rate for a Gold membership was $9.99. However, in December they charged my Visa $39.00 for the renewal without any notice.

I emailed them and called their customer service representative to ask for a refund and was given the standard company response--blah, blah, blah-- that the account default setting is for "automatic" renewal.

I never was given any kind of written membership confirmation or courtesy reminder of the renewal. In fact, the site appears to have little traffic and seems to produce a lot of spam: "So-and-so is looking for you..."

The blogosphere is filled with many consumer complaints about Classmates.com and news of class action lawsuits. Please spread the word to help stop this scam.

This report was posted on Ripoff Report on 01/18/2011 12:14 PM and is a permanent record located here: http://www.ripoffreport.com/reports/classmatescom/internet/classmatescom-auto-renewal-membership-scam-internet-684007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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