Report: #1249202

Complaint Review: Classmates.com

  • Submitted: Mon, August 17, 2015
  • Updated: Mon, August 17, 2015
  • Reported By: Chris — Henderson Tennessee USA
  • Classmates.com

    Internet
    USA

Classmates.com Memory lane Unethical billing practice Internet

Show customers why they should trust your business over your competitors...

I signed up for a special for this site...I changed my settings a few months into the trial so I would not be charged the $39.00 when the trial was over. I saw the charge pending on my credit card....a card I did NOT give them. This was on the day it was to renew so I promptly emailed them to cancel ASAP and to reverse the charge. Then I went back into my settings and changed my renewal setting AGAIN. They had defaulted back to automatic aihtout me knowing it!!! I received an automated response. Can't get thru on their help line. I emailed them again and got another scripted response about how it was "non refundable. Please enjoy your paid services." When is it non refundable if you cancel on or before your renewal date??? Because it's a scam and these people are making millions on people who sign up for a mere trial. Basically they are FORCING you to continue to pay for their service. I call it stealing.

 

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This report was posted on Ripoff Report on 08/17/2015 10:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/classmatescom/internet/classmatescom-memory-lane-unethical-billing-practice-internet-1249202. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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