Report: #449208

Complaint Review:

  • Submitted: Wed, May 06, 2009
  • Updated: Wed, May 06, 2009
  • Reported By: POTTSTOWN Pennsylvania
    U.S.A. multiple unauthorized charges after canceling free trial Internet

Show customers why they should trust your business over your competitors...

I signed up for the free trial. I cancelled after 4 days. I continued to get emails from them telling me people were signing my guestbook and I had emails waiting to be read from classmates...but I had to pay for a gold membership to read them. I did not fall for it because the person they said emailed me was the same person I searched for 5 days ago and they were not on anywhere. But next month I saw a $15 charge on my mastercard twice. I emailed them to remind them that I cancelled. Then I called. I was assured I wouldn't be billed. But there it was again next month. Now when I call I get an automated messgae telling me to go to the website for help. I am disputing these charges with my credit card compnay.

POTTSTOWN, Pennsylvania
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This report was posted on Ripoff Report on 05/06/2009 10:07 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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