Clean B. Detergents Clean B. Detergents, Pure Clean B., CleanB. Retailer takes orders, does not fill them, will not respond to emails St.Louis, Missouri

CleanB is an online based company that I found through Facebook.  They sell detergents and other soap products.  I placed an order 5 weeks ago, valued at over $100.  And have yet received nothing or heard anything.

So, about Clean B., they take orders and give you a quote of 1-4 weeks.  As far as I can see some people have been waiting for nearly 4 MONTHS for their orders.  I have tried 3 times to email the owner of the company, and her assistant.  I have even tried to post on her Facebook page.  I simply told her that I had tried to contact her and hadn't received a response, as had about 50 other people.

She didn't reply, or respond to those either.  Instead- she deleted all of them and came on FB will a sob-story about her failing health and 9 kids and how we're all being so mean to her and she's going to delete and block us if we continue to be meanies.   People then reply, chastising the meanies, and patting her on the back, saying that it's ok to take 4+ months to fill orders.  She also has people from OTHER companies come on to take care of her page and field the barrage of questions she refuses to answer, but she deletes those, too.

I tried to use the online payment processing center (Google) to issue a cancellation request, which she also has not responded to.  So I went through my bank  and started a dispute through Mastercard.