ED Magedson – Founder
Clean whites - Dazzle smileInternet United States of America
I ordered (online) a teeth whitening product that offered a free trial with only a charge of $1.99 for shipping. This was my first time to order something of this nature online;I never suspected a scam. The $1.99 was never charged to my account; however, I just checked my bank account tonight and found a total of 10 charges to my credit card as well as two international transfer fee ...NONE of these charges were authorized; only the $1.99 S&H fee. Not only was the "Clean White" charge on my bill, but also charges to Body Pure, Pristine Health, Vibrant Beauty, and Ulti Fresh Well; the total charges to my account from these fradulent companies total around $900. These charges first appeared on my account on 12/3/09 and it is only 12/16/09 today. I just happened to be reviewing my bank account online to budget for Christmas gifts ...so you can only imagine how SHOCKED I was to see I had a negative balance due to these fradulent and unauthorized charges!
I called the Vibrant Beauty Customer Service number (866-823-7411) and spoke with Jerrell who said I had agreed to these charges online. I told him, NO I had not. He told me by agreeing to the shipping charge, I also agreed to have products automatically shipped (whenever they choose, apparently) at charges ranging anywhere from $48.92 to $87.62. And since I agreed to pay the $1.99 S&H fee, my bank statement shows it as "Pre-Auth" charge, my bank is saying they can't do anything about it!! Anyone in their right mind would know that agreeing to a $1.99 shipping fee is NOT agreeing to have their account debited for $100's of dollars and not receive anything to boot! Between December 3 through Dec 15, my account has been billed for a total of 10 charges (plus int'l transfer fee) totaling $807.33. Even if it were a ligitimate charge; no one could use this much tooth whitener in 12 days ....plus I do NOT have the product.
I don't know what to do; I feel SO violated and stupid for being so trusting. I don't understand how a company can do this sort of thing for such a long time and law enforcement has done nothing about it. It IS illegal. Why are they continuing to operate in the US? After reviewing my bank statement, I started investigating these companies on line (wish I had done this before I ordered), and there are 1000,s of complaints about these fradulent companies (and sharing your info) and still they continue to bilk $1000,'s of dollars out of unsuspecting consumers like me that are trusting of a ligitimate sounding ad.
Is there anything that can be done?? Please Help!!
Gayle: Rowlett, TexasEDitor's Suggestions on how to get your money back!
This report was posted on Ripoff Report on 12/16/2009 07:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/clean-whites-dazzle-smile/internet/clean-whites-dazzle-smile-vibrant-beauty-cleanwhites-pristine-health-body-pure-ulti-540903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.