Report: #1066408

Complaint Review: Clear Water Pools Ann Arbor

  • Submitted: Fri, July 12, 2013
  • Updated: Fri, July 12, 2013
  • Reported By: stephan dackiw — dexter Michigan
  • Clear Water Pools Ann Arbor
    7100 Jackson Rd.
    Ann Arbor, Michigan
    USA

Clear Water Pools warranty isn't worth the paper it’s printed on.  Ann Arbor Michigan

*Author of original report: Solution to the problem

*Author of original report: Solution to the problem

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I've been a loyal customer of theirs for 14 years. Other than the original construction of my pool I've used them 99% of the time for all matters related to my pool. In April of 2012 I had them redo the marcite on my pool. Clearwater pools, as in past years, did all my water testing several times a year. One year later the Marcite is worse than 50 grit sand paper. You need to be careful while swimming so you do get an abrasion from scraping the side or bottom of the pool. After calling him once or twice per week for the last month Jeff the owner won't call me back or even come look at the problem. When I go to the store to talk to him he's always in a meeting that last too long for me to wait per his employees. The contract calls for a 2 year warranty from this sort of thing. Clearwater pools warranty isn't worth the paper it's printed on. This is the way they treat a 14 year loyal customer. Ann Arbor Michigan

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This report was posted on Ripoff Report on 07/12/2013 07:17 AM and is a permanent record located here: http://www.ripoffreport.com/reports/clear-water-pools-ann-arbor/ann-arbor-michigan-48103/clear-water-poolsnbspwarranty-isnt-worth-the-paper-its-printed-onnbsp-ann-arbor-1066408. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

Solution to the problem

AUTHOR: stephan dackiw - ()

 Jeff from Clearwater Pools met with me and will resolve my pool problem

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#2 Author of original report

Solution to the problem

AUTHOR: stephan dackiw - ()

 Met with Jeff the owner of Clear Water pools. I now feel comfortable that he will resolve the problem with our pool .

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