Complaint Review: clearance.co - Select State/Province
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- Author Not Confirmed
- clearance.co Select State/Province USA
- Phone:
- Web: www.clearance.co
- Category: Miscellaneous Companies
clearance.co overstock clearance scammers, ship cardboard pictures instead items Internet
*UPDATE Employee: We are sorry for your dissatisfaction in the product you ordered
*General Comment: Sad but FUNNY!!!
Show customers why they should trust your business over your competitors...
Popular pop-up website. Ordered 1.5 month ago child educational touch screen tablet. I contacted company trough web portal for shipment status 3 times, they were stating that it was shipped and again shipped. I ask for shipment tracking number trough the customer service website, and next day we received a package from China. It had inside cardboard with picture of the tablet! Just unbelievable! Next step I am calling my bank for backing up transaction.
This report was posted on Ripoff Report on 12/05/2013 10:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/clearanceco/select-stateprovince/clearanceco-overstock-clearance-scammers-ship-cardboard-pictures-instead-items-internet-1104567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
We are sorry for your dissatisfaction in the product you ordered
AUTHOR: Clearance.co - ()
SUBMITTED: Monday, June 09, 2014
Dear Valued Customer.
We are very sorry to hear that you were dissatisfied with the product that you purchased off our website. We have a large volume of orders and a very low percentage of those have problems. If an issue ever does arise, we do everything in our power to resolve them. With that said, you clearly had a negative experience. We want your business and we want to offer you some type of credit or adjustment for your frustrations. Please reach out to us at support@clearance.co, or contact us on our website http://www.clearance.co/contacts. Let us know the order number, and let us know the issue with the order. Please also reference Ripoff Report and my name, John Long, and I will personally escalate this matter. Again, we are very sorry and we are here to resolve this.
Our Apologies,
Clearance.co
#1 General Comment
Sad but FUNNY!!!
AUTHOR: Tyg - ()
SUBMITTED: Thursday, December 05, 2013
Im not laughing at you, but you have to admit that it is a rather s****y thing for them to do but FUNNY!!!I had a similar incident with Ebay. Actually it was my father who had the incident I was the one paying for it. He bid on what he THOUGHT was a 10ft italian tapestry. Ended up at like $400.00. When it arrived, it was a POSTCARD of the tapestry. My father and his rather selective reading did not see that it was a postcard. Make sure if you have the site page saved that they did not list a pic as the selling product. If so you will have a difficult time recovering your funds. When we disputed this, they showed us WHERE it listed the item as a postcard.
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