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Report: #343237

Complaint Review: Clearlink Technologies LLC DISH - Salt Lake City Utah

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  • Reported By: Crown Point Indiana
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  • Clearlink Technologies LLC DISH 5202 West Douglas Corrigan Way, Suite 300 Salt Lake City, Utah U.S.A.

Clearlink Technologies LLC DISH Dish TV is scamming thousands with the help of Andersen, Crenshaw & Associates, LLC Salt Lake City Utah

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Clearlink Technologies LLC along with Anderson, Crenshaw & Associates LLC need to be legally investigated immediately! I am at my wits end. I never signed a contract with DishTV/Clearlink Technologies LLC. I called to cancel my service (just like the other person on this blog) and they said that I could not because I signed a contract.

I did not sign a contract and told them that the burden of proof was on them. I was transferred to a manager after speaking with several foreign customer service reps who are obviously instructed to be as unhelpful as possible. The manager told me that it would take 2-3 weeks to locate the contract and if they can't then I could cancel immediately. I told him that I also wanted my bill for that 2-3 week period refunded as well once they find no contract.

He agreed and promised to call back in the 2-3 weeks (an insanely long period to locate a contract by the way...try alphabetical order). Anyway, he never called, shockingly. I called and the customer representative said that there was a note on my account that I was correct and there was no contract. I then cancelled immediately, and the rep told me everything was fine and cancelled.

4 months later I receive a collections letter for $185 from the slimeball, incredibly rude office of Anderson, Crenshaw & Associates LLC, signed by "Paul Crenshaw." I asked to speak to Paul and was told that this was funny, because "there is noone here by that name." As I type this blog, I am staring at his signature and typed name, "Paul Crenshaw!!" I called to explain that it had been resolved through Clearlink Technologies and was screamed at by a nasty woman. She said that they have no information on the charge and that I just needed to pay it. I explained that I would not and that they needed to speak with their client, Clearlink Technologies LLC/ DishTV. They said that they would not, and do not.

I then called Clearlink/DishTV and they said that they will not contact the attorneys even though it was their error. I've spent hours on the phone getting nowhere (many calls and hours wasted). I then demanded that they send me something in writing stating that I have a "$0 balance" and I would send it to the attorneys. They said that they cannot do that. I was furious bouncing from reps to supervisors and got nowhere. Finally they promised to send me an e-mail and letter in the mail.

THEY DID NOT SEND EITHER!!!!!!!!!

I am contacting the BBB, the Attorney General and the Dallas newspapers (where the attorney office supposedly is located.

Chicagote
Crown Point, Indiana
U.S.A.

This report was posted on Ripoff Report on 06/23/2008 01:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/clearlink-technologies-llc-dish/salt-lake-city-utah-84116/clearlink-technologies-llc-dish-dish-tv-is-scamming-thousands-with-the-help-of-andersen-c-343237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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