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Ripoff Report | CLEARPOINT DIREC Review - CHAMBERLAIN, New York
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Report: #66026

Complaint Review: CLEARPOINT DIRECT - CHAMBERLAIN New York

  • Submitted:
  • Updated:
  • Reported By: PORTLAND Oregon
  • Author Not Confirmed What's this?
  • Why?
  • CLEARPOINT DIRECT PO BOX 3508 CHAMBERLAIN, New York U.S.A.

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I ODERED 5 BOTTLES OF NATURELLE AND PAID FOR THEM NEVER RECEIVED THEM CONTACTED THE COMPANY THEY SAID THEY HAD MAILED THEM OUT AND THEN RESENT ME SOME MORE,,, SO THEY SAY I NEVER GOT THEM HAD TO HAVE THE CHARGES REVERSED AT MY BANK CAUSE THEY WOULD NOT GIVE ME EITHER THE PRODUCT OR MY MONEY

Connie
PORTLAND, Oregon
U.S.A.

This report was posted on Ripoff Report on 08/20/2003 01:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/clearpoint-direct/chamberlain-new-york-12919/clearpoint-direct-ripoff-chamberlain-new-york-66026. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Clearpoint Not Corrupt - Merchandise Was Shipped Twice

AUTHOR: Robert - (U.S.A.)

POSTED: Wednesday, November 03, 2004

Connie ordered her merchandise on February 27th 2003, The product was on back order at that time. On March 24th a shipment was sent to her. She complained that she did not receive her shipment. We sent another shipment of 5 bottles. That is 10 bottles in all. The customer then contacted Mastercard and requested that she be given her money back. This after we processed a second shipment in good faith at no charge to her. This demonstrates that we are not a corrupt company as it has been suggested.

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