• Report: #988159
Complaint Review:


  • Submitted: Fri, December 28, 2012
  • Updated: Fri, December 28, 2012

  • Reported By: jmcd — Woodstock Georgia United States of America
120th Ave bellvue, Washington United States of America

Clearwire Taking money for undelivered service - tells you they will give you a credit and instead charges more bellvue, Washington

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Was with Clearwire for over two years - Home and on the Go - On the Go suddenly stopped working - made inquiry with local store who said it had been updated in software (with not notice I might ad) and there was no resolution - so finally got around to calling a rep - you can only call to cancel cannot request in writing which I think is bizarre and likely a tactic they use to avoid committing to anything - I was told on the phone that they could see that my usb service on the go had not been used for quite some time - apologized for the inconvenience but could only offer a one month credit for all service which would be remitted immediately - never got it - so when I was charged again I disputed the charge - they made the new charge for reduced services (home modem only) then the next month charged the full amount again with a service fee - so now I had the what was supposed to be credit charged to me and a service fee - did it again a second month - so what was supposed to be a $64 credit they have now tried to charge back to me for $111 ! The original amount plus 2 service fees

This company is a total ripoff ! Thieves - they will steal from you so beware - and also beware of their counterparts - Netzero - Freeonline etc., be sure to look up who the internet provider is affiliated with since they wholesale to other companies and you will have the same problem - also check reviews as the are predominately negative for Clear as well as their counterparts 

This report was posted on Ripoff Report on 12/28/2012 11:51 AM and is a permanent record located here: http://www.ripoffreport.com/reports/clearwire/bellvue-washington-/clearwire-taking-money-for-undelivered-service-tells-you-they-will-give-you-a-credit-an-988159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Clearwire

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?