Report: #1402434

Complaint Review: cloud soft seats mfg. inc

  • Submitted: Tue, September 26, 2017
  • Updated: Tue, September 26, 2017
  • Reported By: harry — Lonedell Missouri USA
  • cloud soft seats mfg. inc
    200 waler way #7
    st. aug, Florida
    USA

Show customers why they should trust your business over your competitors...

I ordered a toilet seat from cloud soft seats over a year ago, two months i was emailed to pick a color, i did and was charged again. I have not recieved the seat & can not get a response from the company.

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This report was posted on Ripoff Report on 09/26/2017 09:28 AM and is a permanent record located here: http://www.ripoffreport.com/reports/cloud-soft-seats-mfg-inc/st-aug-florida-32086/cloud-soft-seats-mfg-inc-order-not-fufilled-st-aug-florida-1402434. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Wife Placed 2nd Order, Duplicate Cancelled & Refunded. UPS Delivery 10/09/17

AUTHOR: Cloud Soft Seats Mfg Inc - (USA)

Hello Harry and Susan,

We had some miscommunication regarding your first order placed during our factory move in November. After numerous attempts at contacting the customer via phone and email, we finally got in touch recently. The missing Color selection for this order has been updated and the 2nd duplicate order was cancelled for full refund. We're glad we were able to get your order all squared away. Delivery is scheduled for Monday via UPS.

We appreciate your repeat business.

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