• Report: #205593
Complaint Review:

Coast Dental Services

  • Submitted: Fri, August 11, 2006
  • Updated: Tue, November 07, 2006

  • Reported By:Atlanta Georgia
Coast Dental Services
3870 Peachtree Ind Blvd Duluth, Georgia U.S.A.

Coast Dental Services DECEITFUL practices ripoff Duluth Georgia

*Consumer Suggestion: Competence, ethics, and friendly service in Duluth, GA

*Author of original report: Who's at fault? the MANAGER

*Consumer Comment: the only one who was deceitful......

*Consumer Suggestion: Floride treatment???

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Coast Dental Services of Georgia, P.C. Atlanta Ga area


Aug 4th 06, I go to Coast Dental Duluth Ga, 30096 location and I'm greeted in a friendly manner like usual. Head into the office, get the x-rays, the oral exam and the visit from the D.D.S. My exam is Clean no deep cleaning was needed. I head to the receptions desk, who is also the Office Manager, and get ready to check out. I need to make another appointment for a polishing which I knew. She hands me a piece of paper which is a (Treatment plan) listing of suggested SERVICES needed. I notice that fluoride treatment is listed and tell her I do not need this treatment, for I go to a hygenest school and just did one.

She said, no problem, when you meet with the hygenest your next visit she will discuss it with you. She asked me to just sign this form for her records and no services will be preformed until it has been discussed.

Aug 10th 06, My polishing appointment with the hygenest. Things seem to go very well. She cleans, polishes and gives me a blue rinse which I ASSUME is a mouth wash which they are selling. I even commented that I use the new Crest product daily. She said, GREAT!

I again went to check out with the Office Manager / Receptions and she stated that my bill for today was $31.00 dollars. I was puzzled a bit, but paid it anyway with my credit card.

While leaving I reviewed my bill and noticed I was charged for a fluoride treatment. I returned to the office and asked to speak with the Office Manager and Hygenest.
-I asked the hygenest, if want she gave me was a mouth wash or a fluoride treatment ?
-She replied fluoride treatment.
-I asked who approved this?
-She replied, You did!
- I did?
-She replied Yea, you signed the paper
( which she is now showing me the paper which I signed for the Office Managers records )

I now turn to the Office Manager and discuss with her our conversation which took place the week before. She acknowledges our conversation and the fact that the hygenest was going to discuss the treatment plan. But, the treatment was already given. She even showed me the treatment plan where she crossed out the other fluoride treatment service that was listed.

After some back and forth, I gave up. I told her, this is a DECEITFUL practice.

I don't feel comfortable here anymore and cancelled all my families appointment. I hate when I feel ripped off.
I am now again searching for a better D.D.S.

NOTE: I am only speaking of the practice of this company. The workers were very respectful but, I feel like ever visit is a visit into my wallet. This is a small amount $31.00 dollars but, this is not the first time I had to deal with this type of situation with Coast Dental.


Atlanta, Georgia

This report was posted on Ripoff Report on 08/11/2006 06:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/coast-dental-services/duluth-georgia-30096/coast-dental-services-deceitful-practices-ripoff-duluth-georgia-205593. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Competence, ethics, and friendly service in Duluth, GA

AUTHOR: D. C. - (U.S.A.)

I am preparing to file my own ripoff report on an Atlanta dentist, but I have a solution for this victim. After being victimized by other dentists, I found a dental office in Duluth, GA that I can not say enough good about.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

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#2 Author of original report

Who's at fault? the MANAGER

AUTHOR: Rich - (U.S.A.)

Here is the DECEITFUL part of the service. When the MANAGER of the STORE ( not practice - STORE ) because, thats the only reason the MANAGER is there.
" I told the manager I did not need any other services except for the polishing, and did not want to sign any papers. "
Manager told me she just needed me to sign the paper for her office records, stating the services have been offered.
Upon my next visit the hygenest gave me the Floride treatment ( as per the paper I signed )- WHICH WERE FOR THE OFFICE RECORDS STATING THE SERVICES WERE OFFERED.
I don't blame the hygenest just the STORE and how they handle there services.


IF YOU WANT TO GO TO COAST DENTAL - Don't sign a thing otherwise you maybe paying for services you did not want.
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#3 Consumer Comment

the only one who was deceitful......

AUTHOR: Leticia - (U.S.A.)

was the office manager/receptionist. Why? Because unless you brought up the flouride treatement to the person doing the polishing all they will do is follow what was ordered.
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#4 Consumer Suggestion

Floride treatment???

AUTHOR: Pablo - (U.S.A.)

My dentist (who is honest to a fault and I know, I golf with him weekly in my foursome) tells me floride treatments are only good for children. Adults don't need any floride treatment as long as they brush daily. Floride strengthens enamel and in adults their enamel is fully formed. Childrens enamel is softer and still growing. Floride toothpaste gives you all the floride you need. He does not give his adult patients floride.
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