Report: #804944

Complaint Review: Coastal Marine Gangways

  • Submitted: Sun, December 04, 2011
  • Updated: Thu, December 29, 2011
  • Reported By: Dan — Connecticut United States of America
  • Coastal Marine Gangways
    721 North Monterey Suite 101
    Gilbert, Arizona
    United States of America

Coastal Marine Gangways James Tatler, Took money and delivered nothing Gilbert, Arizona

*REBUTTAL Owner of company: We have a great reputation

Show customers why they should trust your business over your competitors...

I gave this company several thousand dollars to build a hard top for my boat. They took my money and delivered nothing but a run a round, and verbal abuse when I asked for my deposit back, after 1 year of waiting for my product. I took them to small claims court, but they didn't show up. They have nothing in their name to attach, very little equipment in their shop to go after. There are a number of us in Ct. that took this company to court for the same problem, and got nowhere. The company name has been changed 3 times, from Arc Tek Marine, to Bluewater Tops, to Coastal Marine Gangways.

They moved from Clinton, Ct. to Gilbert Arizona, and now have a place back in Westbrook Ct. The owners are James Tatler, and his nephew Justin Jeffers. These guys are real good at taking your hard earned cash, and getting away with it. They were arrested in Ct. for this same rip off, but I'm not sure if the courts were able to get anywhere with a conviction. Do not send these people any money. Do some internet research on these company names, and individual names. Don't make the same mistake I did. Check the small claims web site in CT. and web site.
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This report was posted on Ripoff Report on 12/04/2011 06:52 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

We have a great reputation

AUTHOR: JIM T - (United States of America)

My answer to this nit wit is WOW.  First of all Einsien the name change was soley for web placement Coastal Marine Gangways is for just that.."GANGWAYS"

BLUEWATER TOPS AND TOWERS WAS INDEXED BETTER IN GOOGLE Then Arc-Tek Marine.If you look at my websites we do work for such companies as Shell Oil Corp U.S Army.U.S Coast Gaurd.

Moran Tugboat towing and the list goes on and on ...................we have over 400 gangway builds with 2 operating shops...1 in Gilbert,AZ AND 1 in Westbrook,CT.  The sole purpose of having to shops" Einsein" is to cater these Huge gangways to both coasts.

Problem with boat items are they are custom builds  "CUSTOM"  Guys like the one reporting this who is to Yellow to post his real name !! order 100% custom hand built towers for their boat and down the line they realize they don't have the money to pay the balance and they simply try to pull out leaving us hanging with welded up, bent up ,and shaped anodized pipe. These few small claims are boaters trying to bail out on custom work leaving us holding the bill.  This is why we got more into Large gangways . We deal with homeowners and corporations. Who have the money and the patience to wait for something custom built. Most of these boaters like to look the rich part but do not have dollar to their name. All my contracts state "TENTATIVE DATES" Could be a month..could be a year..  We are sometimes slow out of the gate but we always pull thru.  ALWAYS.

We refuse to give deposits back on custom built projects. Basically they think its OK to have me buy 1000.00 in material  , start bending , welding, etc etc then try to bail and ask for their deposit back.. Its nor right and I would not do it someone. When we have someone adsk for their deposit back we simply state it was used for their material and that they are more than welcome to come pick it up.

After all their deposit was used to purchase it

If you would like to see one of our hundreds of customer projects please go to CMGANGWAYS.COM IN THE CUSTOMER AND GALLEREY. you can see just a few hundred of the thousands of projects we do. We have anywhere from 10 to 20 projects going at one time in both locations.

As far as a conviction? The corrupt town and police of Clinton, Ct tried for one of their friends.

Who is friends with a prosecutor. They are getting nowhere with it.. They don't have a case..We have all the pictures and receipts for this guys 3 tops we built I built this guy 3  count them "three" Tops in which he kept changing his mind.. Then after he wanted his deposit back.. NO WAY!!!!!!!  

Again, another example of people to try to get away with out paying. 

So with all this I wrote all I can say is 10 complaints out of a few thousand projects is pretty darn good..  I would say that is a pretty great trac record.. 

Any shop or buisness is going to get their share of idiots...The boating community just happens to have more than their share..  THATS A FACT

I was not going to respond to this BS but, I felt I could at least set the rcord straight.

The fellow that wrote this is just one of those idiots that wants something for nothing..
Seems to be a trend these days!!!!!!!!!!

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