Complaint Review: Coco Bay Resorts Luxury Leisure Alliance Vacation Liquidation Management las palmas CS Travel Network - Guancaste Select State/Province
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- Author Confirmed
- Coco Bay Resorts Luxury Leisure Alliance Vacation Liquidation Management las palmas CS Travel Network playa Ocotal Guancaste, Select State/Province Costa Rica
- Phone: 1-407-574-7135
- Web:
- Category: Toll Booth Cashiers
Coco Bay Resorts Luxury Leisure Alliance Vacation Liquidation Management las palmas CS Travel Network Scammed Playa Ocotel, Guanacaste Costa Rica
*Consumer Comment: VLM Ripoff
*Consumer Comment: File a report with the FBI
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Same comments and scenario as the others. What appealed to us (and in retrospect they tailored everything to make a sale) was that we could sell off some of our weeks to another company called Vacation Liquidation Management for $2,600. a week.
What better deal than to have a vacation anywhere in the world through Luxury Leisure Alliance and at the same time get some return from selling excess weeks. This all happended in Jan/2014 and we have yet to receive our welcome package with login/passwords etc. No one returns calls or emails. A total scam. When we tried to get our money back because of the fact certain clauses in the accompanying contract with Vacation Liquidation Management would not be honored the response from the compliance people-Jennifer and Chantel- was that they could not honor any thing other than the Coco contract even though it had been negotiated on their premises by their salespeople! This contract that all of the suddn could not be honored due to apparently "unauthorized activities of their sales people" was the only reason we signed. Subsequent we were advised all the sales people involved including sales director had been released as well as the fellow they apparently were in cahoots with at Vacation Liquidation Management.
All a likely story. We are convinced Coco ownership knows exactly what is going on then just papers things after the fact to deny,deny,deny their involvment. I have loads of emails/documentation for this whole debacle. Visa did not help out-just went to Coco's banker who in turn went to the merchant who said all was ok and essentially that was it.. If anyone can help us out or include us in whatever to rectify/deal with these scammers that would be great.The Coco owners should be ashamed of this sham they have created.
Can get hold of me a (((REDACTED)))@outlook.com
This report was posted on Ripoff Report on 10/20/2014 01:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/coco-bay-resorts-luxury-leisure-alliance-vacation-liquidation-management-las-palmas-cs-travel-network/guancaste-select-stateprovince/coco-bay-resorts-luxury-leisure-alliance-vacation-liquidation-management-las-palmas-cs-tr-1183940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
VLM Ripoff
AUTHOR: FoolMeOnce - ()
SUBMITTED: Wednesday, December 03, 2014
I absolutely agree that Vacation Liquidation Management is a scam and that Las Palmas (company based in Hong Kong) knows all about it. We bought our timeshare in 2013 and were given a $10,00 "good faith" credit off the sale price based on the future sale of the time share we already had. The VLM rep informed us that they were able to secure a buyer. We were also told by the Las Palmas rep that we could sell our unused weeks (through VLM) - up to five weeks for the next five years for $2500 per week. What a great deal! Well duh on me!
Six months later I called the VLM office in Salt Lake City and actually spoke to a rep who said that the sale of timeshares typically takes 6-9 months because of all the paperwork involved and is contingent upon our being up-to-snuff on our annual maintenance fees. We are.
When we asked about selling our weeks, he stated that our weeks are put into a queue with all the other weeks they aquire so it may take a few months. They supposedly use these weeks (and everybody else's) for promotional trips for Las Palmas and various other vacation property companies they work with. Right... sure.
We're well into our second year waiting for our timeshare and our weeks to sell. When exactly does h_ll freeze over?
My advice - if you live in the USA, never buy a timeshare who's HQ is out of the USA. Good luck taking any legal business in Costa Rica or Hong Kong. AND, don't be afraid to tell the sales people (after your free breakfast and bottle of wine), that you need some time to think it over. Then go back and check out as much as possible on the internet, etc.
#1 Consumer Comment
File a report with the FBI
AUTHOR: Peggy - ()
SUBMITTED: Wednesday, November 05, 2014
Please file a IC3 complaint with the FBI. www.ic3.gov if they get enough complaints they will start a class action suit against these people. The owners are US citizens who moved to Costa Rica and should be held responsible. One of them is a California realtor by the name of Tyler Correll. There are two families, Jim and Gina Correll and Julian & Karen Rembert.
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