Report: #1198290

Complaint Review: COFFEEPODS2U.COM

  • Submitted: Mon, December 29, 2014
  • Updated: Mon, December 29, 2014
  • Reported By: Karen — Paradise California
  • COFFEEPODS2U.COM
    P.O. Box 3616
    Long Beach, California
    USA

COFFEEPODS2U.COM Premium Marketing, LLC Customer Service is NON-EXISTENT Long Beach California

Show customers why they should trust your business over your competitors...

BEWARE:  Poorest Customer Service of any company I've ever done business with.

I've been a customer of this supplier of Cafejo Coffee Pods for quite some time, now.  However, I will never do business with them again.  

I placed a large order with them well over a month ago, and it has yet to be shipped.  What really disturbs me is, they charged my Credit Card as soon as my order was placed!  

I've sent them three e-mail messages, and two voicemails, just to get an order status.  None of these have been answered.  

When I did finally get someone on the phone, I was told they had equipment problems, and were expected to have the problem solved within a couple of days.  That was over two weeks ago.

I sent a final e-mail, to tell them to cancel my order.  I also contacted my Credit Card Company about this, and submitted a dispute.  Let's hope I can get my money back!

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This report was posted on Ripoff Report on 12/29/2014 06:33 PM and is a permanent record located here: http://www.ripoffreport.com/reports/coffeepods2ucom/long-beach-california-90803/coffeepods2ucom-premium-marketing-llc-customer-service-is-non-existent-long-beach-calif-1198290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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