Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #762554

Complaint Review: ColdStone Creamery - Scottsdale Arizona

  • Submitted:
  • Updated:
  • Reported By: Tsconlee — Kailua Hawaii United States of America
  • Author Not Confirmed What's this?
  • Why?
  • ColdStone Creamery Scottsdale, Arizona United States of America

ColdStone Creamery Costco/ColdStone Gift Certificate Rip Off Scottsdale, Arizona

*Author of original report: Company Made Good.

*Consumer Comment: SCUMBAGS!

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

My Mom bought her 6 children Coldstone Creamery Gift certificates (Book of 10) valued at $3.50 each for $25 each book of 10. Mom gave them to us at a family reunion in So. Lake Tahoe, CA.
Problem is So Lake Tahoe would not honor the gift coupons and when I returned home to Hawaii, no Coldstone would honor them here!  I checked the web address on the back of the gift certificate to locate a store that would honor them - no store in my state is listed.

Knowing a bit of the history of the sleazy former CEO of that Company, Doug Ducey, leads me to believe this was a giant scam to begin with.  I allege that Coldstone knew that not many stores would accept these so-called gift certificates and thousands of people would give them $25 each for nothing in return.

I will never patronize one of there stores, ever.  Furthermore a lesson this company apparently has not learned is that people unhappy with a company's practices or services will tell far more people about their experience with that company, than people who are satisfied with that company.  I plan to tell everyone I know what a giant scam this is.

This report was posted on Ripoff Report on 08/08/2011 03:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/coldstone-creamery/scottsdale-arizona-85258/coldstone-creamery-costcocoldstone-gift-certificate-rip-off-scottsdale-arizona-762554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Company Made Good.

AUTHOR: Tsconlee - (USA)

POSTED: Wednesday, September 28, 2011

A Cold Stone Rep emailed and called me to resolve the matter.  He gave me a $25 gift card and assured me that the stores will start accepting the coupons from Costco.  Thank You Rip Off Report.

Respond to this report!
What's this?

#1 Consumer Comment

SCUMBAGS!

AUTHOR: mr rik - (USA)

POSTED: Tuesday, August 09, 2011

Their "ice cream" is nasty and unhygienic anyways.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now