COLEMAN FIRNITURE RENEGADE FURNITURE STAY AWAY FROM COLEMAN FURNITURE cedarhusrt New York

We ordered a sectional from Coleman Furniture with photos & diagrams labeled as RAF sectional in their webiste. Waited for 6 weeks for order to arrive. When we finally received the item, it was the wrong configuration and its missing 2 nail heads accent & 1 is damaged. We ontacted Coleman Furniture right away and told them the problem. After 4 days, someone called us back. Coleman furniture insist that we received the right configuration as stated in the confirmation but after couple of weeks I checked their webiste and they have changed the photos & diagrams with the orrect ones. After contacting BBB, they said that they will waive restocking fee but I have to pay for the shipping fee. We really want to return the furnture but they have not issued us a return authorization number unless we pay $450 shipping fee and they will deduct that from what we paid for the furniture. + we have to package the furniture ourselves, so that's additional cost to us. Why do we have to pay for something that is not our fault? If they really are concern for their customer's satisfaction, Coleman furntire should refund us in FULL, pay the shipping fee & packaging.Save yourself from headache... Do Not Order From this Company no matter how great is the deal you get!