Complaint Review: Colemanfurnture.com
Colemanfurnture.com furniture broke within 5 days of receiving; they will not repair or replace Internet
*Author of original report: Complete BS
*UPDATE Employee: Commited to customer satisfaction
I am a single mother with two children. I used my tax refund to buy furniture for me and my children. We bought a Sofa, chair and a half and a recliner from Colemanfurniture.com. Since it was Ashley furniture, I believed it would be good quality. The sofa and chair and a half are very nice. The recliner however has just basically fallen apart within 5 days of receiving it. The back just gave away and if you try to recline it twists terribly.
Since this was clearly defective I called them immediately, sent pictures and description of the problem. They sent a mechanism in a box but refused to set up a repair person to do the repair. I filed a complaint with BBB and was advised they are a C- business.
I cannot afford to go to court and I also contacted Ashley furniture. [continued below]....
This report was posted on Ripoff Report on 06/20/2013 05:10 PM and is a permanent record located here: http://www.ripoffreport.com/reports/colemanfurnturecom/internet/colemanfurnturecom-furniture-broke-within-5-days-of-receiving-they-will-not-repair-or-r-1060834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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