Sentry Recovery And Collections Total Scam!! Las Vegas Nevada

Please contact me as soon as possible to possibly correct this situation on credit report. You are not alone, Sentry has been doing this to countless amounts of people.  

I am going through a similar experience with this. Mr Allen and julia alvarado r theifs! I learned from a previos experience of signing payment arrangements how dirty they truly are here. On my last payment i called to pay over the phone and was told their system was down and told my husband to come in person the next day to pay and we'd be fine. The next day they said no one told u that and u r in default and garnishe my husbands wages! A debt of probably $500 ended up costing us I think $5000.00 at the end! DO NOT Sign anything with this company!!

I knew better this time and when they tried to threaten me on bogus charges from an apt a month after I moved out I started researching. I was severed a lawsuit at work and never received a bill from anyone. Actually sentry refused to send me anything. I was panicked and spent the last ninth crying and stressed on what to do and trying to find legal help. Couldnt find an affordable lawyer or anyone to help me and was scared of being garnished.

1st thing to do is DONT ignore it if u were served! Even if u have no time to find help go to the courthouse self help and ask how to file your answer if you don't have a lawyer. Answer it the best you can. If you do have some time before you must respond or web after you file your answer, look up legal aid in las Vegas on 8th st!

They were so wonderful and helpful. They find u probono lawyers and help u take care of the rest. I wish I knew about this immediately so I could've saved myself from the stress lack of sleep & emotional hell I've been through but I am glad I have their help now & hope to help others like me who get scMned or don't have the $ to fight back! They do this everyday to people.

Even if u actually owe the debt they are not going to win their attorney fees or whatever interest they threaten u have. It is better to set up an arrangement with the court & try to fight it then have the lack of knowledge of your rights and get ripped off by overpaying or being garnished alot of $! And remember always show up to court! Hope this helps and I hope junk debt collectors especially these 2 have a class action suit against them soon!

It is unbelieveable how bad mannered these people are at Sentry Recovery. They wouldnt let me finish my sentences, they talked over me, had nothing but attitude, said nothing but insults not only towards me but also included an insult about my mother. I asked to speak with the rep that originally helped me during the paperwork process but got transferred to this Mr. Allan who happens to be the manager. After he hung up on me I called him back and got transferred to his secretary Julia Alvarez who had nothing but attitude and insults as well. She did nothig but kept putting me on hold everytime I had a question. Everytime she came back from a hold she would give me an answer to a question I didnt ask and I would ask her the same question and put me on hold again. After minutes and minutes of being put on hold, I either get put on hold again or get disconnected. After she had the final words of pay full amount now or we process papers for garnishmement I asked her another question and acts like she couldnt hear me and hung up. I called again but got transferred only to a voicemail after that.

They use entrapment to squeeze more money out of people who are willing to make payments. I filed a complaint with FTC and going to file another with BBB. Has anyone started a class act? Please contact me if in process... Email: goodgyrl247@yahoo.com

I experienced a similar situation with this company.  I notice this was reported 2 years ago, but I dealt with Mr. Allen this past summer, and still have to call him every 2 weeks to make payments. 

When the company first contacted me regarding a debt from an apartment complex, I was told to come into the office to set up a payment agreement.  I went in and signed some paperwork saying that I was to pay $25 every 2 weeks, and it would be automatically charged to my debit card.  I explained that this would be easier for me since I work full time, go to school, and also have a 2 year old.  They took a photo copy of my card and everything.  Then a few weeks later, when I noticed that the payments were never taken out, I called the company and was told by Mr. Allen that I was in default and they were in the process of garnishing my wages.  Turns out what I signed that day I went in was a judgment against me - I had no idea.  Also I was told that they NEVER take debit cards or automatic payments, so they basically fabricated that whole payment agreement knowing that I would go into default.

So in order to stop my wages from being garnished, i had to go back in the office and set up a NEW agreement, and they said they wouldnt accept anything unless I gave them $250 cash right away.  Which I did, they stopped the garnishment, and we had a new agreement outlined.

Less than 2 weeks later, I'm on my way to California for a weekend and my debit card is declining out of no where.  I call the bank and come to find out Sentry placed a legal hold on all of my accounts.  At this point, my 2nd payment from the new agreement wasn't even due yet.  I called and spoke to Mr Allen once again, and I have never dealt with such an unprofessional, disrespectful business person.  He told me that when they were garnishing my wages, they were also garnishing my bank account at the same time.  When I asked why this wasn't stopped along with the wage garnishment when I paid the $250 cash, he said that it's not his problem and it was my fault because I was the one that let the account go into default.  He called me an incompetent mother among many other things, reducing me to tears.  He also used some other name calling, bullying tactics in trying to get me to come in with $750 cash to unfreeze my accounts.  Mind you that I was stuck in california with absolutely NO access to any of my money for 3 days.

Long story short, I had to wait until I came back to Vegas on monday and talked to a lawyer to get my accounts released.  The lawyer advised me to just make the agreed upon payment ($250 which was due the next day), and she would follow up with the company to have my accounts released.  According to my lawyer, it was a mistake on their part to even allow my bank to be garnished after a new agreement was established.  Unfortunately she said there was nothing that could be done regarding the way that Mr. Allen treated me.  I still have to call and speak to this guy every 2 weeks to make a $25 payment over the phone, and I get a nasty attitude everytime I ask for a simple confirmation number, or the remaining balance.  I'm sure when I'm about to be done paying off the account, I will have some more problems, and if I do I will be sure to repost.  If you think a class action is possible, feel free to contact me.  I already filed complaints with the Better Business Bureau, Attorney General, and the Federal Trade Commission. 

I am appalled that this company is still operating and treating people like this on a daily basis.  If there is anything more that I can do please let me know.