Report: #958636

Complaint Review: Colonial Home Warranty

  • Submitted: Tue, October 23, 2012
  • Updated: Tue, October 23, 2012
  • Reported By: Ali H. — Merrifield Virginia United States of America
  • Colonial Home Warranty
    1000 North West St. Suite 1200 #711
    Wilimington, Delaware
    United States of America

Colonial Home Warranty Not Worth a Penny.As a property manager I have several of these Warrantie, Colonial does NOT provide any services. Their inexperienced Service Providers comes after a few days of a service call & coll Wilimington, Delaware

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As a property manager, I recently was convinced by a shady salesman at Colonial Home Warranty to buy 7 warranties. In the pass 7 months and was not able to get them to cover any legitimate claim which my previous Home Warranties covered easily. First, because they don't pay good to the service providers, they are the most inexperienced and novice who can cannot find customers. Second, i never had a situation to respond to in a timely fashion (as their contract calls within 48 hours). Third, the inexperienced service provider comes and collects the initial diagnosis and disappears for good. When you call you will be told the item was not covered without much explanation; you then call to the Colonial to find out why; after waiting many minutes to be connected to a supervisor, they give you many excuses not to cover the covered items. As a property manager any my experiences dealing with other home warranty, they don not cover even their covered items that are in their own contract. Don't fall in this trap as I did.
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This report was posted on Ripoff Report on 10/23/2012 02:28 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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