• Report: #776218
Complaint Review:

Colonial Savings

  • Submitted: Tue, September 13, 2011
  • Updated: Tue, September 13, 2011

  • Reported By: Huss — Toledo Ohio United States of America
Colonial Savings
2626 West Freeway Fort Worth, Texas United States of America

Colonial Savings Refuses to accept my payments. Fort Worth, Texas

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I was late for a mortgage payment. I paid for the late payment and for the next months mortgage payment. Colonial Savings sent back my two payments because I didn't pay for the late charge of $27. I can't believe they're refusing over $2,000 for a simple $27 that I would  happily pay next month.  I called Julia Lester and she didn't want to help at all. In fact, she told me if I didn't pay within a week, she would start foreclosure procedures. I've had my mortage with Colonial for over 4 years and this was the first time I was ever late. Is this how you're suppose to treat your customers???

This report was posted on Ripoff Report on 09/13/2011 10:55 AM and is a permanent record located here: http://www.ripoffreport.com/reports/colonial-savings/fort-worth-texas-76102/colonial-savings-refuses-to-accept-my-payments-fort-worth-texas-776218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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