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Report: #405977

Complaint Review: Colonmed 700 - Pomacai Cleanse - Glendale California

  • Submitted:
  • Updated:
  • Reported By: Endicott New York
  • Author Confirmed What's this?
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  • Colonmed 700 - Pomacai Cleanse 3600 Oceanview Blvd #2 Glendale, California U.S.A.

Colonmed 700 - Pomacai Cleanse 8663601477 Shady Company..Stay Clear!!! Glendale California

*UPDATE Employee: ColonMed Billing

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I have had pretty much the same problems that the other people on this site have had with this company. Not receiving the product within the "15 Day Trial Period". I was charged $88 for a product I never received. Once I did receive it, I was told via e-mail that I cannot return it for a refund.

The only contact you have with the actual company itself is through e-mail. You call the phone number and wait on hold for an eternity to talk to people in a call center. Once you email them, it takes a couple of days to hear back from them, and (at least in my experience) I got a very sarcastic response from the person writing it. "We have thousands of people who actually read the terms and conditions." Insinuating that I never read them before ordering.
I have been going back and forth with this nameless person for a week now, and was offered half of my money back. I am taking the refund offered, and then trying to get in touch with a member of management of that company to give them a piece of my mind.

I am reporting them to the Better Business Bureau, and am currently looking for a phone number. If anyone has come across a phone number for them...PLEASE POST IT.

Tony
Endicott, New York
U.S.A.

This report was posted on Ripoff Report on 12/29/2008 05:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/colonmed-700-pomacai-cleanse/glendale-california-91208/colonmed-700-pomacai-cleanse-8663601477-shady-companystay-clear-glendale-california-405977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

ColonMed Billing

AUTHOR: Genix_billing - (U.S.A.)

POSTED: Monday, January 19, 2009

For a refund, you can still request RMA even though your trial period is over. We will go ahead and make an exception. Now, if you would like me to assist you personally, I will be happy to do so. I see that you accepted the half refund and I dont see what else I will be able to assist you with but in any case, email me at genix.billing@gmail.com and I will answer any further questions you have.

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