Report: #1140207

Complaint Review: Colorado t

  • Submitted: Sun, April 20, 2014
  • Updated: Tue, July 01, 2014
  • Reported By: Dave — Lewiston Idaho
  • Colorado t

    , Select State/Province
    USA

Show customers why they should trust your business over your competitors...

This is in response to all of the rip off reports about Colorado Technical University alias CTU read this and you can find it right there on the virtual campus, link through the accounts and then on the left on the community help pages in the comments to one of the postings that or just reference my name. 

Haven't any of you people figured it out? For one there was another posting on this topic on here but I think CTU finally erased it and or censored it big time. In the comments it included a student or a former student who had contacted legal council about the "legalities" of CTU holding our funds when it is not a main industry trend for them to hold onto them for 14 days or longer in some cases and also to hold it for "future tuition" costs especially with some of us so close to the ends of our degrees. The fact is that CTU is making money on our money for every single day that it is held in this "clearing house" called Higher One. All Higher One is, is some stupid middle man bank that CTU has its dirty fingers in and they are making bank off of all of we students stipends that are "sitting" there waiting to be refunded. Most colleges, universities and institutions even the in person brick and mortar ones give you your funds the same day or within 2-3 business days regardless of how the money is wired or transferred to you personally be it a check, cash in person from the office if you go to a brick and mortar school or direct deposited to an account of your choice. They're forcing you to take this Higher One card crap. I say don't if you must then opt for direct deposit once this "middle man" cough "bank" has it and have it transferred into your personal bank accounts then from there get it as far from CTU as you can. It is our money period and CTU can and must by law only take the funds down to the last cent for tuition costs only. They by law again both federal and state laws are not allowed to hold the money for any period of time after they have received their funds for our current tuition. But the thing is these "thieves" in FA and others in the HQ are lining their pockets with our money. Can they afford to hire true Americans who can speak decent understandable non slurred non thick accented English? Yes but they don't so you end up talking to some dude who sounds like he's from GOD knows where and then the calls are all "scripted" and they are not there to give a crap about you, myself or anyone else, lie to you one call to the next and do not tell you where your funds are. I'd follow the paper trail and I will trust me I will. I am contacting all of my lenders, the United States Department of Education, the Federal Trade Commission, The Federal Communications Commission, FYI CTU you're not the only ones recording these calls. All of my calls are time stamped dated and recorded. I know each and every single one of your "agents" by name, their phone numbers, extensions etc. Finally after getting all the local, state and federal law enforcement, legal teams etc. together myself and this other student yes I signed her petition are taking a class action law suit out against CTU. Google it. They have been sued in the past for the same darned stuff FRAUD basically and it is coming again in the future. This is a great school education and academically but your financial aid department is full of crooks and enough is enough. I'll get one of those lawyers you don't pay unless you win and tie this thing up in court for years. I'm not joking here and I'm going to the mass media with it. Do you really want your reputation tarnished CTU? This is not a threat it is fact. Either fess up and pay we students on time every time and for all the interest you earned per student account, you must by law refund all of it. Higher One is going down as well. How dare you pull this crap.
 
  • Continued: She had researched the laws, codes, by laws etc. chapter and verse and guess what people, CTU is breaking every single one of them. Even the lenders where shocked and stated that is you students money by law and they have no rights to be holding it "hostage" or earning interest off it like that. What's CTU going to do here, pull another ENRON? That's tampering with evidence. What you all will get is a FEDERAL INDICTMENT and summons into court and I hope you enjoy your cells each and every one of you in Federal prison. 
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This report was posted on Ripoff Report on 04/20/2014 12:50 AM and is a permanent record located here: http://www.ripoffreport.com/reports/colorado-t/select-stateprovince/colorado-technical-university-financial-aid-department-and-higher-one-commit-fraud-agains-1140207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
1Consumer
0Employee/Owner

#1 Author of original report

Oh it gets "better" found this info on all of the arbitrations and lawsuits that the CEC parent company of CTU online is facing. u

AUTHOR: - ()

Read the link here it's mind blowing I know not the greatests accademically accurate link but it does give some insight to all of the law suits againts Career Education Corporation the current parent company of CTU online and their brick and mortar campusses after Whitman or whatever name it was sold out to the CEC. Bad move there guys. CTU honestly is a great school accademically and program wise. But fiscally, financially speaking and more your parent company is playing dirty politics with our money and go figure it's that typical mob like crap out of Chicago. Once a dirty dealer always a dirty dealer. Oh even more info one of the former or current CEO"s of the CEC was once with you guessed it Phoenix University Online. How sad that these crooks treat higher education like some lucrative money making career cough scam or scheme. https://en.wikipedia.org/wiki/Career_Education_Corporation that's the link right there well at least one of them. Google CEC or Career Education Corporation gets sued and one case still pending was just filed this year in 2016. Where do I sign my name so I get part of the settlement or all debts cleared and forgiven? Face it current and former students our degrees ain't worth the paper they're printed on YES FACT it is a diploma/degree mill and they just do enough when the FEDS etc. bat an eye at them to keep their accredidation and Title 4 funding but as soon as those eyes are gone they are right back at it again ripping people off. Really pisses me off how they rip off our military and the GI bill. 

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#2 UPDATE Employee

Higher One Lawsuit & Other

AUTHOR: Lauren, Higher One CRC - ()

Hello,
I am Lauren with Higher One and I just wanted to respond to this report and clarify a couple of important points.

Regarding the lawsuit:

  • Higher One did enter into a class action for $15m and decided to settle to put it behind us. Class action lawsuits, even those without merit such as the consumer class action suit Higher One has been dealing with this year, bring with them a lengthy and costly litigation process and disrupt business – hence why Higher One settled. This settlement does NOT include an admission of wrongdoing on Higher One’s behalf. Those who were eligible would have been contacted and most of the practices the suit entails have since been eliminated. Further explanation is available at oneaccountsettlement.com.

Reagrding how Higher One makes money:

  1. Higher One provides much more than refund services and checking accounts.
  2. Campus administrators buy our Refund Management service—they are charged with a subscription fee. This does NOT come from students' checking accounts.
  3. We offer checking accounts to students. Despite what you might have read, less than 50% of our revenue comes from charges assessed to account holders. In reality, we get paid by merchants through what is called an “interchange fee” at the point of sale. This model is very common in banking.

Additionally, Higher One is not "holding" students' financial aid refund money; rather; Higher One disburses the money immediately upon receiving it from the college or university. The time it takes to get to the student varies depending on the refund preference the student selects. For example, a paper check will take longer to arrive than an electronic deposit.

Hope this information has been helpful and thank you for your valued feeback.

Lauren

Higher One

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#3 Author of original report

Higher One gets sued for fraud.

AUTHOR: Dave - ()

Students have had enough of Higher One and their crap basically putting it simply. They're being sued to the tune of $15+ million dollars and growing. How much do you want to bet that they are owned by the same parent companies running these for profit online scams called schools. The CEC probably runs Higher One as well thus why they call it CTU Higher One. Just a thought there. But yes google it they are being sued because the students have had enough of waiting 2 weeks+ for stipend payments, all the hidden fees, being forced into accounts that they did not want etc. 

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#4 Author of original report

It's not as bad as the original complainer says? Hmm yeah. I'm seeing that it's much much worse. They're a bunch of crooks.

AUTHOR: Dave - ()

This holds true especially for their "financial aid department" "student accounts" "student advising" or whatever other "departments" you wish to call them. For one if you call "technical support" or the "bookstore" for the "online campus" you get some over seas call center. Hmm. If they're actually "in the UNITED STATES" as they claim or lie to you on the phone, then what is up with the thick foreign accents? Hmm. Why does CTU aka the CEC charge us for four credit hours per course or for four credits when most of these courses when compared and cross referenced with real actual legit and honest schools even brick and mortars are only charging their students for 3 credits vs. the 4.

Could CTU and the CEC be pocketing our money? Sure seems that way. Students who haven't been there in nearly a full quarter or a half a year are still seeing charges coming up and after talking with their lenders as well, well after the alleged student has dropped out of or left CTU's online or phyiscal campuses altogether. Is this not fraud? No other school I have dealt with holds the funds aka stipend payments for 14 days. Yet CTU gives every stupid excuse in the book as to why they do it and I know for a fact as do many others that this "higher one" bank aka middle man is also in on the fraud.

We the people, the students who have had enough need to seriously contact the U.S. Dept of Ed, various state attorney generals, the main stream media, the IRS, the FCC, FTC, BBB, etc. and get these guys shut down once and for all. Brown or whatever you call it no matter what name change they've done needs to go under and we should force them to repay all of our student loans 100% and after all is said and done any moneys or damages with interest mind you that is owed we the students, former students or the fed up in general.

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