I have been attending Colorado Technical Institute Online since 9/2010. I have graduates with my ASHAS and have been very grateful for the educational opportunity. The last two months, it seems as though financial aid is not operating as a help to the students, only giving excuses why they cannot approve any Financial aid packages. There has been extreme cases of paper shuffling and telling students myself certain papers are needed when the IRS wont even give you specific things, even when traveling to any of their locations.
I had been told to send transcripts, and these were rejected because they said i needed a copy of a 1040x. Well my account had been out on hold, i argued with them about it, and the hold was taken off. Then i was contacted by a woman who was very helpful and told me how to resolve the situation. Financial aid sent me an email that as of 7-15-2012, the only verification they will accept is transcripts from the IRS, but my guess is they will still reject them, if they are not time stamped by the IRS, and signed by the person they belong to.
it has been a very hard road, dealing with all the rude people in FA office, and hearing all the stories I have heard from them. I could have already had mine approved, but now since they made me sign a payment agreement, in lieu of staying in till FA was approved, i feel as though the payment agreement i signed wont be deleted like they said it would when all my paper work was turned in.
I till date am still waiting for my file to be taken care of, they have all their papers, and i dont know what to do to get my stipend. I wish they would keep their stories straight, and help the students instead of trying to charge them 800.00 per month, they know we cant afford. Our Financial aid should have been finished, as i started in April, right after graduating in March. This is not right, and i feel they have no business lying about the paperwork we have to have to complete our file.
Even the lady from the IRS said "I just cant sign anything you want me too, and the 1040x papers have not even been scanned into our systems yet." She told me a stamped signed copy of transcripts is what everyone gets for FA verification. Will somebody please step in and find out why they are keeping our money and lying to us at the same time. I have not done anything to make anybody mad in that office, just stuck up for what is mine. Thank you.