Report: #1244341

Complaint Review: colt score sense

  • Submitted: Sat, July 25, 2015
  • Updated: Sat, July 25, 2015
  • Reported By: charlotte — Peach Bottom Pennsylvania USA
  • colt score sense

    Internet
    USA

colt score sense my phone broke couldn't get into email to cancel ,called them after I saw 29.95 was taken out cancelled my subscription was told to call back after 2 days to see if I got refunded which I was denied and was told they put it through again did not get refund again but saw they charged my account 1.00 again Internet

*UPDATE Employee: ScoreSense

Show customers why they should trust your business over your competitors...

Called to cancel my subscription and saw they charged my account 1.00 again, a s med for refund on the 29.95 due to my phone broke and couldn't get into email to cancel. Was told they filled a report and I was denied,do to I couldn't get into my email it screwed my account . But I'm suppose to get refund on the 1.00 , it was charged the day I cancelled my subscription.go figure suppose to help find credit scores and you get slammed with double charge

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This report was posted on Ripoff Report on 07/25/2015 07:00 PM and is a permanent record located here: http://www.ripoffreport.com/reports/colt-score-sense/internet/colt-score-sense-my-phone-broke-couldnt-get-into-email-to-cancel-called-them-after-i-sa-1244341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - (USA)

Hi,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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