• Report: #300173
Complaint Review:


  • Submitted: Tue, January 15, 2008
  • Updated: Tue, January 15, 2008

  • Reported By:HOOVER Alabama
116 Distribution Dr. Birmingham, Alabama U.S.A.

Colwell Tells you your getting a Top of the Line mattress by using a Display Cutaway example then deliveres cheaper closeout. Birmingham Alabama

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Went to Merchant looking for a bedroom suit, with mattres. We found the furniture we liked and proceded to look at mattresses. He showed us a Simmons Beautyrest mattres and continued to sell us with a Cutaway display provided by the manufacturer. Well come to find out after getting home with the mattress and it looked kind of like a factory second or knockoff. I decided to do some investigating.

I found that it was almost two years dicontinued from the manufacturer and that it wasn't the top line mattress we thought but their low line model. I called and spoke to the Owner and he said he didn't pull a bait and switch, his words. And that he didn't know the display wasn't of the same and the mattress.

He offered a couple hundred off my next purchase after I contacted BBB. I said no it was more like a thousand dollar difference in prices and he declined to do anything, so I said I'd rather have the BBB record on file so that others may me warned. Now i've found this site and hope even more will be aware of his practices.

HOOVER, Alabama

This report was posted on Ripoff Report on 01/15/2008 09:41 AM and is a permanent record located here: http://www.ripoffreport.com/reports/colwell/birmingham-alabama-35209/colwell-tells-you-your-getting-a-top-of-the-line-mattress-by-using-a-display-cutaway-exam-300173. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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