• Report: #827755
Complaint Review:

Comcast of Sussex County

  • Submitted: Tue, January 24, 2012
  • Updated: Tue, January 24, 2012

  • Reported By: Sammy_F — 16 Bridle Path Delaware United States of America
Comcast of Sussex County
8110 Corporate Dr Baltimore,, Maryland United States of America

Comcast of Sussex County Gives out new phone numbers that they also give to collections for the previous customer Baltimore,, Maryland

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I'm a new comcast cable/internet/voice customer, got the service less then a week ago.

The Previous deadbeat who had the number that comcast gave me didn't pay their bill and had their cable cut off and bill sent to collections.  Let me STOP there for a second.  They are using Comcast voice and with comcast assigned phone number, they get shut off, thus NO phone service, but let's forward that number to collections to call ??? and who says comcast employees are dumb.

So, they then give me this number and what happens at 11:29 PM on the 2nd night I had the phone number, a call from a collection agency collecting a debt for Comcast...really... Comcast.  Now, of course, they act all friendly and are sorry to call the wrong number, won't happen again.....

what happens the next day (based on call logs), same number calling, what happens the day after that during dinner, same number, different person, same 'sorry', on the next day talk to even another person, they claim they just got the collection account.  I won't complain about the collection company, that goes without saying, but my problem is with Comcast and just really poor internal controls, if any.

I understand other people had the number, but assuming a normal collection period of 60 days, it means that Comcast gave me a number, in use no longer the 90ish days ago and also gave it to a collections company when they knew that I had it or knew it was back in the pool of numbers to assign to new customers.

Just my story, did it happen to you ?

This report was posted on Ripoff Report on 01/24/2012 10:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/comcast-of-sussex-county/baltimore-maryland-21236/comcast-of-sussex-county-gives-out-new-phone-numbers-that-they-also-give-to-collections-fo-827755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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