Report: #1046784

Complaint Review: Comcast

  • Submitted: Sun, April 28, 2013
  • Updated: Mon, April 29, 2013
  • Reported By: Brian — Hooksett New Hampshire
  • Comcast
    Comcast Corporation Comcast Center 1701 JFK Boulev
    United States of America

Comcast xfinity Latest scam by Concast (spelling intended) charging for previously available service Internet

*Consumer Comment: Not Comcast's fault

Show customers why they should trust your business over your competitors...

Comcast has figured out a way to mislead the FCC and the public with its recent scrambling of basic TV services. Requiring you to have a set top box for every tv in your home, and plug it into the wall where it will be powered 100% of the time using electricity, not to mention having to find a place for clunky boxes which by the way require another remote control for each device. I cannot believe the FCC allowed this, or more likely they have fooled them along with the cable paying consumer. Digital tv is not new yet they keep finding new ways to gouge you. I'm only surprised they don't try charging for color TV over black and white. When a new standard is accepted by people, companies shoud not be allowed to render your device inoperative and require a special adapter for each TV! Could you imagine if the power companies just decided to require a special plug for each outlet in your house for a small fee, and then actually have the nerve to tell them it's a benefit to them and will enhance their experience! It's ridiculous. What's next? Will they require special viewing glasses which they will say enhances the users experience and improves their vision! Give me a break, STOP THEM! We need to all complain about this. It's corporate greed. I am already flirting with a $200 a month cable bill (yup it's. true) this will send me soaring over that. Please help me with this issue. Comcast customer service has been programmed to parrot out statements like, enhancing service, convenience etc... When in reality they punish you for having newer tv's with qam tuners.
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#1 Consumer Comment

Not Comcast's fault

AUTHOR: TeeJay - ()

Your gripe IS WITH THE FCC, not Comcast.  The FCC a few years ago forced cable companies to only use digital signals, thus you need a converter box on every TV.  This is true with every cable provider, not just Comcast.  If you don't like it, you can always cancel your service and buy an antenna from Radio Shack. 



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