• Report: #1037708
Complaint Review:


  • Submitted: Mon, March 25, 2013
  • Updated: Mon, March 25, 2013

  • Reported By: Paul R — Dracut Massachusetts
Internet United States of America

Comcast Xfinity New HD box Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

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The new cable box from Comcast were released but not ready, I have had a lot of trouble, box updates at least once a week. Doe s not shut off,system is not user friendly third time I have had just black screen. Technician came here and installed an amplifier and stated that level were low....same issue this morning. Called Comcast and there answer is to reboot the box. It is obvious the the system was not ready for release. Yet we are charged for a beta system......have a technician coming on Thursday....we will see what happens.

This report was posted on Ripoff Report on 03/25/2013 02:14 AM and is a permanent record located here: http://www.ripoffreport.com/reports/comcast/internet/comcast-xfinity-new-hd-box-internet-1037708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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