Complaint Review: Comcast
Comcast installed a trap on my line then charged me $50 to fix it. Won't give refund. Memphis Tennessee
*Consumer Comment: Traps
*Consumer Comment: Really?
*Author of original report: This response what 8 out of 10 comcast workers are like
*General Comment: ???
I've been a comcast customer for years. One day, i wake up, my internet service is down. I call. They send someone out 6 days later. They had installed a trap on my line. Then, i get a charge for $50 on my bill for them to take off the trap they installed. RIDICOLOUS. No internet for a week, spent hours of my time to get it fixed, called for a refund, won't send me over to a supervisor, submitted a ticket, ticket refund denied....and worst of all....the guy they sent to uninstall the trap they installed....DIDN'T BRING A LADDER. He went around my neighboorhood and ASKED to borrow a ladder....so i waited HOURS for the moron to uninstall the trap he installed.
After MULTIPLE calls, I still have a $50 charge on my bill for "installing" internet e.g. uninstalling the trap they installed.
They may turn this into a business, come out and install a trap on my line each week, then charge me to "install" my service.
SCAM! RIPOFF! WASTE YOUR TIME!! WON'T FIX YOUR BILL! CALL TAKING OFF A TRAP THEY PUT ON, INSTALLING SERVICE!
SCAM! SCAM! RIPOFF! RIPOFF!
WORST CUSTOMER SERVICE ON EARTH.
This report was posted on Ripoff Report on 06/05/2013 01:18 PM and is a permanent record located here: http://www.ripoffreport.com/reports/comcast/memphis-tennessee-38125/comcast-installed-a-trap-on-my-line-then-charged-me-50-to-fix-it-wont-give-refund-m-1056664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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