Report: #1338956

Complaint Review: Comcast

  • Submitted: Sat, November 19, 2016
  • Updated: Sat, November 19, 2016
  • Reported By: Khara — Tallahassee Florida U.S.A.
  • Comcast

    Nationwide
    USA

Comcast Xfinity Worst Customer Service TALLAHASSEE Florida

*Consumer Comment: But.

Show customers why they should trust your business over your competitors...

Absolute worst customer service. Just paid $500 to restore service its been over 48hrs and still no service 10 customer reps later and still on hold as we speak for 35 min......if it is not resolved today we can go ahead and cancel and I do not expect a bill or cancel fees. It took 5 min to take my money but a severe lack of respect and customer service to get it turned back on... I've written several reviews and my next call and email will be to the CEO

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This report was posted on Ripoff Report on 11/19/2016 02:25 PM and is a permanent record located here: http://www.ripoffreport.com/reports/comcast/nationwide/comcast-xfinity-worst-customer-service-tallahassee-florida-1338956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

But.

AUTHOR: Voice of Reason - (USA)

YOU paid $500 to RESTORE service.

If this was to RESTORE service, you were delinquent to the point of having your service disconnected.  You say it has been 48 hours and you still don't have service.  You also state how they were quick to take your money, I think you gave a timeline of 5 minutes. 

But you failed to point out one thing.  Based on their terms, it appears it took you at least 45 days to pay them the money you owed because they do not disconnect service until that time.  So before you talk about being "quick" to take money, you should take a look at the speed it took you to pay.

 

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