Report: #1027105

Complaint Review: Comcast

  • Submitted: Mon, March 11, 2013
  • Updated: Wed, March 13, 2013
  • Reported By: Daniel — Northville Michigan United States of America
  • Comcast

    Northville, Michigan
    United States of America

Comcast Forced me to take dozens of unwanted channels. 15% price increase in 2 months! Northville, Michigan

*Consumer Suggestion: you were not forced

Show customers why they should trust your business over your competitors...

Re Comcast CATV Service:

I'm being forced to take dozens of channels that I don't want because I need CNBC and they're bundled in with it.  I just want CNBC, DVR service, and about a dozen other channels.

There are continual price increases at least every six months.  Just within the past two months my bill for CATV only has gone from $78.90 to $90.40! 

Although I live near the huge Comcast office center in Plymouth, I'm not welcome there, and was told I must drive 25 miles to Ann Arbor or E. Dearborn to talk personally with anyone or bring back any defective equipment!

I'm retired and living on a fixed pension, and can't afford all these price increases.  Stop the bundling!
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#1 Consumer Suggestion

you were not forced

AUTHOR: popsdad - ()

Comcast didn't force you to do anything, you willingly requested service and chose your package. You state that you NEED CNBC. Again, a choice.  Cable is a luxury,  it is not a need. Don't blame a company for your poor choice...go to any other company and see the same option, go online and go to The building you are talking about in Plymouth is a call center not a customer service location, very much like you can't go to the corner store to complain about the way a potatoe chip company makes their chips

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