• Report: #454645
Complaint Review:


  • Submitted: Sat, May 23, 2009
  • Updated: Sat, May 23, 2009

  • Reported By:Richmond Virginia
5401 Staples Mill Road Richmond, Virginia U.S.A.
  • Phone: 804-266-1900
  • Web:
  • Category: Cable TV

Comcast They billed me after I closed the account and now claim that I did not return the equipment Richmond Virginia

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I closed my account on May 3rd and returned the equipment the next day, Monday May 4th. I was given a receipt and fortunately kept it. I received a bill for the next 30-day cycle ending June 6th. When I called today to straighten this out, I was told that it showed that I owed $50. I told the representative that this bill is for $156.97 and that, in fact, they owed me a refund for the 3 days paid in advance. She then acknowledged that this was true, however, she claimed that I did not return the equipment.

I had been forewarned that this would happen by a friend who recently had the same thing happen. I will take the receipt to the office to try to clear this up, but I find this very suspicious. She said if I did not have the receipt, they would charge me and if I did not pay, it would go to collections! Thank goodness I switched to Verizon. I know Comcast's number by heart because I have had so many problems with them.

I will update once I see how this is subsequently handled. I won't be surprised if it doesn't end here.

Richmond, Virginia

This report was posted on Ripoff Report on 05/23/2009 06:38 AM and is a permanent record located here: http://www.ripoffreport.com/reports/comcast/richmond-virginia-23228/comcast-they-billed-me-after-i-closed-the-account-and-now-claim-that-i-did-not-return-the-454645. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Comcast

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?