ED Magedson – Founder
Comcast/infinity1014 pope st silver City, New Mexico USA
Comcast/infinity don't believe it when the phone representative tells you you will not be charged for home visit silver City New Mexico
recently there was a digital tv upgrade in my corner in NM got digital box sent by UPS for those that have Xfinity the cable box has a small cable loop in back DO NOT DISCONNECT the instructions do not cover this item but PLEASE do not disconnect.
if stuff like this makes you confused get a friend to help DO NOT make a home appointment DO NOT call the phone representative to help
THEY WILL LIE TO YOU.
i was assured that i would not be charged for the home visit which was $50.00 to some people that may not sound like a lot but when you're on a fixed income that is a lot of money.
the lines in this town are old and apparently during the conversion there w totas a power surge and it blew out my perfectly fine television.
i called up expecting to have that amount removeed but Comcast/xfinity refused saying they don't give credit on house call tech put on report that charge was warranted not companies fault
also do not call the number (866) OK-BEGIN as the number is disconnected At least it is in my area
they wanted to offer me a premium channel free for 3 months or a $25.00 credit which would take a bill of normally %66.00 to $104.98
the supposed credit would take the bill to around $85.00
still a lot of money
cant change to competition as it's not allowed where I'm living
This report was posted on Ripoff Report on 05/22/2013 05:51 PM and is a permanent record located here: http://www.ripoffreport.com/reports/comcastinfinity/silver-city-new-mexico-88061/comcastinfinity-dont-believe-it-when-the-phone-representative-tells-you-you-will-not-b-1053100. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.