Complaint Review: Comenit Bank - Internet
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- Author Confirmed
- Comenit Bank Internet USA
- Phone:
- Web: www.comenitybank.net/smilegeneratio...
- Category: Credit & Debt Services
Comenit Bank TOTAL RIPOFF INTERNET Internet
*Consumer Comment: Generational Blame
*Consumer Comment: A day late and a dollar short..
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I went to a dental office for services.My bill exceeded my dental plan,so I was offered Smile Generation,to cover the excess amount thru Comenity Bank.This was one of the worst mistakes of my life,when I financed these excess charges.I paid my bill to Comenity Bank,and was $1.00 short of the payment due,because I thought it was actually the amount I owed,these people charged me a late fee of $35,and when I called to inquire about removal of the fee,the manager became irate.How does this relate to a late fee?,it was not late,it was an error.
I paid my bill this month,and was charged another late fee,because they posted my payment a day late.I called and spoke to a rude supervisor,she refused to reverse the fee.The website is almost impossible to access.I have been paying these people for a year,and was told that at the end of the year interest would be added,and the amount that I orginally owed would be the same,because of the added interest.Is this a ripoff,yes it is..These people intent is to steal from consumers.Avoid this bank,like a plague,because that is what they are.
This report was posted on Ripoff Report on 01/24/2017 10:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/comenit-bank/internet/comenit-bank-total-ripoff-internet-internet-1351668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Generational Blame
AUTHOR: Jim - (USA)
SUBMITTED: Tuesday, January 24, 2017
Falling in lockstep with far too many others....it was YOU who made this "mistake" and as such, YOU who caused the consequences. Oh yes, it's all their fault! Right. Sure. GROW UP!!!
#1 Consumer Comment
A day late and a dollar short..
AUTHOR: Robert - (USA)
SUBMITTED: Tuesday, January 24, 2017
Sorry but your report fell right into that....
The fact is that you receive a statement every month either by e-mail or regular mail. It has a Minimum Payment due, so the only way you would "think" you owe less is by not reading the statement. Yes, you can call it an "error" and yes it sucks that you were charged a $35 late fee. But the fact is that because you did not pay the entire minimum payment due by the due date you are late. It doesn't matter if you fell short $0.01, $1 or didn't pay anything. It also doesn't matter what credit card you are talking about as the same thing would apply. By the way...if you now say that "Well my other credit cards would..." either you are lying and just hoping that is the case or you have a history of making this exact same "error". Where if it is the later, perhaps you should pay a bit more attention to detail.
As for them posting it a day late. Again, they posted it on that day because you sent it too late.
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