Report: #783905

Complaint Review: Community Aid Thrift Store/ Glenn Chandler

  • Submitted: Sun, October 02, 2011
  • Updated: Tue, May 06, 2014
  • Reported By: anonymous — Hanover Pennsylvania United States of America
  • Community Aid Thrift Store/ Glenn Chandler
    791 Baltimore St
    Hanover, Pennsylvania
    United States of America

Show customers why they should trust your business over your competitors...

I worked at the Community Aid Thrift Store in Hanover, Pennsylvania. I was in Management and worked 50 to 60 hours a week. Any employee or customer who came into the store would tell you that I worked my behind off in that store. I was so busy that many times I forgot to take lunch and hardly ever a break. I was so happy to be offered a job in a Christoian (supposedly) based store.
Glenn Chandler even ask my husband who is a Pastor to pray for the store and he did that more than once. After a couple months I noticed that a double standard was in effect. Woman were paid less than men and treated differently then men. It was at this time, I ask Mr Chandler why he was so harsh on others and he said because of all his long years in the Salavation Army that he now, trusted no one, thought everyone was lying to him and also running some sort of scam on him, but mostly thought everyone was on drugs.
At first he was Mr Holy himself, then he changed as if he was bi-polar. I believe this is what he is currently suffering with. One minute halleiluah and the next miserable, unsociable, After he learned that my neice who I about raised with my grandmother had commited suicide in China jumping from an 18 story building, instead of giving me some time off to mourn, he thought it funny to mock the situation as he was on a ladder, I expressed that he should be careful, and he said over and over, "don't worry ..........., I'm not going to jump, and repeated it a couple of times. 

Then we got a box of books in; with Satanic material in it, 500 books of spells, tarot cards, materail with pentagrams on the front, that he wanted me to put on the shelf. I said this is a Christian store, we don't need to put that out to sell to someone who might conjur up some demon or something that we don't even know about. Many people were promised a raise after a 90 day evaluation, when they weren't getting them they came to me asking where Glenn was, they wanted what was coming to them, he avoided all of them at any cost, getting around to only a few, then when he took his good old jolly time. 

My issue is that they are asociated with the Hanover Council of Churches, yet I wonder how those same churches would feel if they knew he was selling satanic reading material to fill his pockets. Or if the charities he gives to knew this is where some of the money was coming from. I am upset because I took two days off sick and had never been sick since I been there, and was let go even with Doctors excuses, he made up lies just to replace me which I had a feeling he had planned for quite sometime. Glenn Chandler is also associated with the Salavation Army and is getting ready to co-labor with New Life for Girls. It doesn't matter what comes through the store. Quija Boards, Books of Spells, whatever if it makes money, sell it.  This place dicriminates against woman, lie's straight to your face and are not as advertised.  
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This report was posted on Ripoff Report on 10/02/2011 02:47 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Community Aid Thrift Stores

AUTHOR: Experienced Thrift Shopper - ()

Community Aid Thrift stores!

As a person who experiences, 100's of stores across the country each year for 15 years Community Aids is one of the top 10. Nice stores and nice people. I look for certain aspects of thrift stores and rate them highest in all areas. Prices are low!

I also had the privilege of seeing exactly how much they contribute to the community. Compared to what I have seen they are truly a contributor to the community.

If you judge them by rumors and disgruntled employees you are missing out. Check it out, then take a few minutes to post a positive comments.

Get behind a great organization, shop and save money and help your community.



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#2 REBUTTAL Owner of company


AUTHOR: Laney4LoveNLight - ()

I think its great you took a stand against the so-called Christian. Wolf in sheeps clothing indeed!! I have been to their thrift stores 4 times now and the aura is depressing. No one is friendly!! The women all look like they were brow beaten. I said something to them. If they claim to be Christian and want to spread light and love then they need to set examples. They are using Christianity as a front no doubt to gain popularity and customers. Stand tall! His karma will come.

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#3 UPDATE Employee ..inside information

95 good jobs?

AUTHOR: Big Picture - ()

I would seriously think twice about calling jobs at Community Aid "good".  If your definition of good is 16-20 non-guaranteed, non-flexible hours per week at minumum wage to be good, then maybe it is good.  What I see is people being paid the least legal amount to do as much work as they possibly can.  To me, 9.00 per hour would be fair.  It's pretty bad when most every single employee depends on government assistance to even get close to making ends meet, all while the owner enjoys lavish vacations and drives REALLY nice cars.  It's like mini Walmart.

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#4 Consumer Comment


AUTHOR: Tony - ()

As non-Christian consumer at the Thrift Store in Hanover Pennyslvania I felt compelled to comment strictly on the books that are sold or not sold.  I believe it is completely exceptable to sell books to include all religions, even the one(s) you do not like such as Wicca which is a recognized religion. Let me make clear I am not Wiccan and that is not the basis for my comment. My comment is about freedom of religion and freedom of speech not to be restricted in books.  

I am extremely sorry for the loss of your niece. It is extremely distateful and insensitve for any jokes to be made of her early passing. Also, I hope that if any discrimination took place it is brought to light, dealt with, and never to be repeated again!  I am saddened to hear that mental illness could be an underlying problem, if so,  I sincerely hope he receives the medical treatment they need to become well.  Thank you.

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#5 General Comment


AUTHOR: Kelly - (United States of America)

I am at all when I was told this evening about the complaints about the COMMUNITY AID stores.  I thought it was just a rumor. But when I was given this website and read complaints from employees & customers I was just beside myself.  I think that the Local News Channels should be involved and report this situation. The community has a right to now what things are going on at each COMMUNITY AID store.  Each person with a complaint should have a right to be heard.  I also feel that if Mr. Chandler is a good Christian, then he should have no problem in reporting to the community how the money is spent/distributed to help out the community. Over and above the employee paychecks and over head expenses.  I do shop at the Hanover store and I personally have had NO problems with anyone, but have seen and heard for myself other employees talking about hating their job, and giving other customers attitudes if they had a question.  I have found that the Hanover store is clean and in order.  The only thing I personally DO NOT agree with is EVERYTHING IS NON-REFUNDAL even with a receipt and cant NOT be brought back or exchanged after purchasing.

(MY THOUGHTS) ....I was in the store last week and noticed that ALOT of item prices have gone up.  The knock-off purses or real exspensive purse that are held behind the front counter really went up in price.  I looked at a knock-off D&G purse (USED) that I use to be able to purchase for $10 to $15 was $40. IT'S A KNOCK OFF PURSE.  For $40 I could go to any store and purchase a NEW KNOCK OFF PURSE for that price.

IN CONCLUSION:  I really hope and feel that the NEWS should get involved in these complaints and let the public/community know whats going on. If COMMUNITY AID is helping the community, and feel they are an equal opportunity employer then they will have NO problem proving their innocents.

Thanks for reading my thoughts about this matter. I will keep checking this site for any information and updates about the stories. 
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#6 Author of original report


AUTHOR: anonymous - (United States of America)

I recently visited the Mechanicsburg store and found the shelves to be in disarray and over cluttered. I was uninterested in "digging" in piles of haphazardly tossed (and rather dirty) nic-nacs, glassware and overflowing buckets. Had the items been displayed with a sense of purpose (to draw customers) and eye catching, I would have spent more time and MONEY. Director should have a bit more pride in the display of items for sale and pass this on to his employees. You lost my business.
by Gert M, Hanover Pa

I watched and listened to a manger tell a customer after she took items off the hangers and waited in line for 45 minutes that they would not honor sales to her because she had alot of items and he thought that she was reselling the items she was going to buy. The way he approach this lady made it look like she was stealing and let other customer believe that she was and never stopped other customers from making the comments or correcting the situation. I spoke to the lady to find out that she has a very large family of 10 siblings and between them all they have 31 children ranging from newborn to 16. 6 out of the 10 lost jobs in the past few months. She was buying to "HELP" her family. I am sick that community aid is prejudgeing, stereotyping and discriminating against its own customers. I Thought they were a Christian organization. Why should it matter how much someone buy's who they are, or what they do with it. The customer is paying for it. You are making money on items that were donated to you at no cost to you. This money should be going to a good cause "our neighbors" and its none of your business what a customer does with the items they buy. "WHAT ARE YOU THINKING This type of behavior gives no-profits a bad name and stops people from donating. I agree with Maddie you are hurting more people than you are helping by this type of conduct. Director, you need to listen to your customers and stop acting as if you own the items yourself.

by Pete, Mechanicburg, pa
I find that this organization will gladly accept vendor or retailers donations, but discriminates against them buy refusing to honor them with equal treatment of sales. I believe that this practice is unlawful. Business and vendors donate under the belief that they are donating items to a Christian organization that helps the local community. Unknown to them that once they donate they are not allowed to buy items at a discounted rate like the rest of the public. If the community aid feels so strongly about this discriminating policy why not publicly display this policy on their drop boxes, dock doors, on the front door, and on the web site before people donate to them. There logo is "neighbors helping neighbors"...well the last time I looked around my community a big part of my neighbors are business owners. Director of the community aid I would strongly encourage you to change that policy. You are offending more people than you are helping.
by maddie, mechanisburg pa

You have hired 95 people and fired most of them. Let's see there was Ramone, who was up for his 90 day evaluation. You skated around him while you were on one of your 4 vacations in 6 mos, when you came back, you ignored him, so he got another job, leaving with these words,  Mgr, you care, Asst Mgr, you care, Glenn he no cares about anyone! (He's Spanish)  Now how about Sheena who quit, she was being knit picked daily and you were told about it, but paid no attention.  How about Jason who found out he was having a baby, the Mgr, my wife ask you about more hours, you gave him 3 whole hours, he found another job because he needed more money than 3 hours, Glenn you did a schedule change and as soon as my wife was gone, you fired him. How about Wendy, who you met for one day and didn't spend a minute with, but told my wife to fire her, she was no good. You didn't even give her a chance, You've had one of the biggest employee turn-overs I have ever seen. Let's not leave out Tom, who you were supposed to call his P.O officer, but you didn't did you? He didn't show up for his shift because he didn't want to violate his probation, you had him fired and replaced by that afternoon. If I know just these few stories in 6 mos, how many more don't I know since you have been around for 2 years with these store. Also, don't talk about all the money you gave back, it's called tax write-offs. Who is the guy who in CT who you sell all your bulk ragged out clothes too. Are they going to Chile this month via Conneticut, or what. The Mgr told me that in two months, since she was such a bad employee $148,000.00 for July and $161,000.00 for August, and with the meter on her side she walked no less than 8 miles in a day, her record was 19 miles in one day in your store, is that the day she covered for the big sale, but you only allowed so many employee's to keep the labor cost down. Yea that minimum wage will tear you up when you have one person doing 6 peoples jobs and not being able to go home until after midnight. (supposed to be off at 9) My wife was warned by employee's at the Mechanicsburg store, that "If you let him, he will work you into the ground" Were they lying too. She worked there for two years and she wasn't a disgruntled employee as you call anyone who doen't drink the same Kool-Aidyour drinking.  Glenn there is a big difference between us, you serve the god of this world, we serve the God of Abraham,Issac, and Jacob. If you decide to rebutt all the truths I have just laid out for you, do you think you can do it without putting in an advertisment for your store. Glenn, Big News, it's not your store, it's the Lords.  Captian Chandler, I will be praying for you. Pst Tom
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#7 Author of original report

Glenn Chandler and the truth

AUTHOR: anonymous - (United States of America)

    Jn 8:43-47 " Why cant you understand what I am saying? Its because you cant even hear me! 44 For you are the children of your father the devil, and you love to do the evil things he does. He was a murderer from the beginning. He has always hated the truth, because there is no truth in him. When he lies, it is consistent with his character; for he is a liar and the father of lies. 45 So when I tell the truth, you just naturally dont believe me! 46 Which of you can truthfully accuse me of sin? And since I am telling you the truth, why dont you believe me? 47 Anyone who belongs to God listens gladly to the words of God. But you dont listen because you dont belong to God. Mr Chandler would not know truth if it hit him like a sledge. He has been flirting with the other side so long he can't tell. Notice, he wants you to come visit the store. Spend some money. I noticed a Help Wanted sing outside, and people are leaving and putting in their notices, as quick as they can.  The same people who were supposed to get 90 day evaluations, still haven't gotten them. 
     This person of whom he speaks isn't disgruntled, it is you who are, because you know that a great percentage of your employee's are scared of you and run for cover when you show up. What happened to the new person you hired to train for GM, they didn't even show. God will not be your witness my backslidden brother, he will be the Judge at the White Throne Judge, and when He ask if you did you take the store that you were put as a steward of, if you encouraged employee's, one in particular to put demonic istruments, (Quijja Boards, Tarot cards) and books on how to conjure up demons and bring forth spirits from the underworld, you will have to say YES. You have hear the words that NO ONE will want to hear,  Mt 7:12 "12 Do to others whatever you would like them to do to you. This is the essence of all that is taught in the law and the prophets." Mt 7:15-23 "15-20"Be wary of false preachers who smile a lot, dripping with practiced sincerity. Chances are they are out to rip you off some way or other. Don't be impressed with charisma; look for character. Who preachers are is the main thing, not what they say. A genuine leader will never exploit your emotions or your pocketbook. These diseased trees with their bad apples are going to be chopped down and burned.
 21-23"Knowing the correct passwordsaying 'Master, Master,' for instance isn't going to get you anywhere with me. What is required is serious obediencedoing what my Father wills. I can see it nowat the Final Judgment thousands strutting up to me and saying, 'Master, we preached the Message, we bashed the demons, our God-sponsored projects had everyone talking.' And do you know what I am going to say? 'You missed the boat. All you did was use me to make yourselves important. You don't impress me one bit. You're out of here.'     THE LORD KNOWS,and that has always been good enough for me.
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#8 REBUTTAL Individual responds

Glenn Chandler, Speaks back!

AUTHOR: Glenn Chandler - (United States of America)

To anyone who reads this report about Community Aid, please check out our website and read about us, the true Community Aid.  Better still, visit the store yourself - 791 Baltimore Street in Hanover, PA.  Community Aid that has raised over $400,000 to help others, and has created over 95 good jobs in less than 2 years.  The above posting is from a very Disgruntled former staff member.  The truth is always my witness!

I Glenn Chandler will continue to serve God and our community!  Blessings to All our supporters and shoppers!  Check out ...

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