Complaint Review: Comp-recycle - Plano Texas
- Comp-recycle 6617 Phoenix Pl Plano, Texas U.S.A.
- Phone:
- Web:
- Category: Computer Mail Order
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On March 13th, I asked for information on a 200gb Western Digital Hard Drive from the email provided in a previous purchase of approx. $35. I was given the Serial No., and checked it against Western Digitals Records, which validated it as a 200gb Drive, but out of warranty. (Not a problem, as it is used hardware) I attempted to order the drive, but was presented with errors on the page, and informed the same email address of said errors.
A return email was sent to me, noting the recipient had placed the order in my name, which I had not authorized. Undaunted, I convinced myself that that was in fact what I wanted in the first place. Upon receipt of the drive (delivered COD, so I was unable to check the drive prior to accepting it.) I found that the drive reported a mere 1.51gb of space, using Western Digital DLG tools, I saw that the drive reported a different serial number, and proceeded to examine the drive more carefully.
I noticed problems immediately, I saw that there was extra glue, as if another label had been placed on the drive, so I looked up images of the drive from Western Digital's website. I was startled, the drive was in fact different. It was in fact a Western Digital drive, but the copyright date on the drive itself (not the label) denotes it was manufactured in 1994.
I immediately did a whois database query on the domain name, and found the 972-020-1116 number, which I'm aware is not a number for that area. (any number starting with 0 is invalid as far as I know also) and upon attempting was told the same. I then emailed the address provided before, and was unable to get a swift response as I had previously.
I did not get the chance to thoroughly contemplate my choice of placing the order (it would have been added to my cart, so I could then calculate the shipping as well) so I was not given the chance to do so. Also, the drive that was sent was not the drive I ordered, even though it holds the label to the drive. I don't even know how someone could switch a label, but it's very unscrupulous.
All I wish is for a refund, and I will happily send this drive back.
Elden
Palm Bay, Florida
U.S.A.
This report was posted on Ripoff Report on 03/18/2004 01:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/comp-recycle/plano-texas-75023/comp-recycle-ripoff-plano-texas-84407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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