Complaint Review: Comp USA
- Comp USA
- Phone: 808-543-6605
- Category: Computer Dealers
Failed to answer phone calls then gave me the run around "someone else is handling that" Honolulu Hawaii
*Consumer Suggestion: Resolution from both HP/COMPAQ and CompUSA
After calling numerous times I finally took my computer into Honolulu store on July 13th with promise of return following week. It is now August 6th and I am less close to getting my computer.
My computer was sent to CA. to get a new video card. rather than the video card being shipped here. The computer was returned with no processor. Next they tried to find a replacement processor for a NEW Computer but failed. Then they said they were going to get me something from Hewlett Packard that would let me pick out a new computer.
Today I hear something else. No longer trying to get chit for new computer. Again, I talked to store manager who didn't really know anything about computer problem so gave me phone # to call. Phone number has an answering machine.
I do not know what to do! The $300 I paid for Quality Support was a waste of money. I just want my money back on a bad computer.
This report was posted on Ripoff Report on 08/06/2004 01:53 PM and is a permanent record located here: http://www.ripoffreport.com/reports/comp-usa/nationwide/failed-to-answer-phone-calls-then-gave-me-the-run-around-someone-else-is-handling-that-h-102457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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