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Report: #374439

Complaint Review: Comp Usa - Portland Oregon

  • Submitted:
  • Updated:
  • Reported By: Auburn Washington
  • Author Confirmed What's this?
  • Why?
  • Comp Usa compusa.com Portland, Oregon U.S.A.

Comp Usa by Not honerning there 2 year TAP contract just hardware fail no software, needs work on comp Portland oregon

*UPDATE Employee: Warranties under the old CompUSA

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When I bought the computer from compusa on 04/01/2007 ,When I got home a few days later in the news paper Compusa had closed its stores in wa. Now i have to drive 155 miles to get it repaired.But Now I dont have anyplace and when I called there thch line i was told they will only repair hardware no software. I am in need of a battery now and was to go to a web site replacemybattery.com and was informed thatI could send in old battery and they would send a new one back out within 10 days and THEY WERE NOT RESPONSABLE FOR missing or LOST packages I asked the rep WTF.. So I am wondering if I will get any work done now and after paying out 300.00 for there priemnum serviices is a joke. need help'

Kodiakbare
Auburn, Washington
U.S.A.

This report was posted on Ripoff Report on 09/19/2008 01:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/comp-usa/portland-oregon/comp-usa-by-not-honerning-there-2-year-tap-contract-just-hardware-fail-no-software-needs-374439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Warranties under the old CompUSA

AUTHOR: Alex - (U.S.A.)

POSTED: Sunday, September 28, 2008

Dear Customer:

We apologize for the inconvenience. Please be advised that in January 2008, Systemax purchased the CompUSA brand, trademarks and e-commerce business, and as many as 16 CompUSA retail outlets. The remaining stores around the country closed, and the website was completely relaunched, as it is under new ownership. However, there are liquidation contacts set up to honor of any of the former Comp USA's liabilities, including extended warranties, store purchases, and items/installs purchased before January 1st 2008 (if your item is still covered). You can reach this department by calling 877-520-8324.

Sincerely,

Alex
CompUSA Customer Service/Web Response

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