• Report: #447099
Complaint Review:

Compact Appliance

  • Submitted: Tue, April 28, 2009
  • Updated: Tue, April 28, 2009

  • Reported By:Jacksonville Florida
Compact Appliance
PO Box 81336 Austin, Texas U.S.A.

Compact Appliance edgestar Service AP14000 A/C broken Austin Texas

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I purchased the 14000btu air conditioner a little over a year ago it broke soon after having it and edgestar sent me a new one free of charge. The new usit i got blower fan broke. A simple plastic blower keeping me from being cool. I understand things happen but what i'm not pleased about is this. I called 3 weeks ago and was told i should expect a replacement fan within the next week. Never got it. I just got off the phone with edgestar and was told their was no order ever placed for fan. SO i was lied to. The guy on the phone also told me they do not expect these fans to be in their warehouse till mid may, so thats another 4 weeks. I can ship it back and my expense and pay for labor, but i probably be more economical just to buy a new one. I've got the unit apart in my living room waiting for new fan and have been getting the run around. I am going to try and glue it together and see if that works.

Jacksonville, Florida

This report was posted on Ripoff Report on 04/28/2009 08:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/compact-appliance/austin-texas-78708-1336/compact-appliance-edgestar-service-ap14000-ac-broken-austin-texas-447099. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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