Ive been reading all the complaints againest Compass,and see Im not alone. I find it hard to believe we are all wrong in this. My husband has had direct deposit for over a year now,comes in the same day every week. Last week,we were in for a shocker.To find,5 nsfs posted,after some research,I obtained a print out of my acct.I thought how could it be? My husband just got paid! ....follow me if you will:)
This is the order Compass did things:
11/23/07.....balance now--neg. 35.41
11/23/07.....balance now---negitive 46.24
11/23/07....balance now----neg 61.96
11/23/07....balance now---negivitve 65.73
11/23/07....CREDIT/PAYROLL CHECK/DIRECT DEPOSIT
OK! Does anyone see the pattern here? Did you notice,how they ran the debits from largest to smallest??? Instead of running all the small first,and they would of cleared,they didnt.Not to mention,they didnt even post our direct deposit FIRST! That is a plain ol rip off!
I called them on it,forget it. I think they read their comeback comments out of a book. Balance my checkbook better,blah blah,when the cold hard fact here,written out in black and white is they are out to steal your money.
Why didnt they post our check first? And you mean to tell me they run debits as they come in? Im sure these debits all came in as listed,from largest to smallest,i dont buy it,and neither would a judge!I went and emptied my acct.
Id like to hear from others who have been fighting with compass on higher grounds and who I can go thru to get this fixed now.