Compass Bank ABUSE of Power, FRAUD Downtown Fort Worth Branch holds check for 10 days gains to bank - damages to me Fort Worth Texas

My banking relationship began with Compass Bank out of a convenience to my Broker who makes my deposits for me while I travel for my job. Compass Bank Branches never held any deposits until my husband visited the downtown Fort Worth Bank and a hold was placed on a check. The reason given was multiple NSF charges in past 6 months.

This bank encourages overdraft with their overdraft privaledges. This bank honors those I write checks to more than me i.e. they clear checks immediately but I cannot access my funds immediately after depositing them - even cash! This bank abused the power given to them by our government to return autodrafts for my mortgage and auto payments, etc. while they charged me the $38.00 overdraft fee for each auto payments scheduled during the 10 days.

This bank has abused it's power to hold my funds for it's benefit for the reasons outlined i.e. NSF when they encourage "overdraft privaledges" in it's attempts to gain customers, caused me to be damaged by compromising my relationship with debtors, fraudulently advertised a services and then used it against me and did not adher to my requests to not be contacted regarding these matters. I wrote emails through website I utilize to review my account and was told it was the branch decision.

I called the branch and made my demand known to the person who authorized the hold. I was told the Customer Service Manager would call me and I demanded that she not call. She called anyway. Yesterday I received a letter and my husband has received two phone calls offering him a LOAN to cover business expenses. They are guilty and they are trying to cover their b___ on this one. Please do not do business with COMPASS Bank.

Marilyn
Fort Worth, Texas
U.S.A.