Report: #561392

Complaint Review: Complete Investigation Service, CIS Worldwide, CIS Nationwide, Government Registry

  • Submitted: Thu, January 28, 2010
  • Updated: Thu, January 28, 2010
  • Reported By: allie — California United States of America
  • Complete Investigation Service, CIS Worldwide, CIS Nationwide, Government Registry

    United States of America

Complete Investigation Service, CIS Worldwide, CIS Nationwide, Government Registry Complete Investigation Services, Hiding behind their fine print (terms of service). Deceptive sign-up practice. All real searches are "Direct Searches" (not unlimited), which cost money, Internet

Show customers why they should trust your business over your competitors...

WHAT A RIP!  Anyone who looks at the website at face value (which is nearly everyone) is going to be lead to believe that for a one-time fee of $30 + $9 for unlimited searches that you will be able to pull everything the site has to offer, unlimited.   THIS IS DEFINITELY NOT THE CASE.

I emailed CISNationwide customer service before buying to confirm this, but they failed to respond within their 48-hour claimed response period. Hmm... bad sign.

Well, I took the plunge and paid anyway... and was sorely disappointed.
You get a $30 CREDIT to use TOWARDS accessing any real data.  Sure, you can do "free unlimited" searches all day long and get hits on possible matches (this is free anyway), but when you click on a person/item -then you are presented with a page showing the cost to see the data you actually want.

FYI:  Here are some of the actual "Direct Search" costs:
-Basic Background check: $15
-Comprehensive check: $30
-Court Record:  $20
-Reverse Cell phone lookup: $15
-Warrant Search: $10
-Bankruptcy Search: $5
-Criminal History: $15
-Birth/Death Record: $5
-Marriage/Divorce Record: $5
-People Search: $5
-Email Search: $6
-Property Records: $15
-Company backgrounds: $15
-Employment history: $5
-Sex offender search: $10

So before spending any of my $30 credit, I attempted to get a refund.  I received a reply the next day stating, in essence, that I should have known better.
Sorry buddy, no refund for you.  The "Unlimited Searching" is just that... SEARCH RESULTS.  They provide no actual data... you have to spend your "Direct Search" credits to get that!
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This report was posted on Ripoff Report on 01/28/2010 02:35 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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