Compu Technologies Inc. Poor Communication, no tracking number, Long Wait. Lake Hiawatha, New Jersey

If you bothered to look at the actual tracking information is CLEARLY SHOWS he took delivery of the package on the 16th and then went to the post office on the 17th and refused it. Clearly showing the item was in his possession and then took it to the post office and refused delivery.

I am going to repeat myself.  The courier would not have allowed him to SIGN for the package, thus accepting it, then bring it back THE NEXT DAY and refuse it.

The only way he could have had possession of the package is if it was delivered to a post office box and NO SIGNATURE WAS REQUIRED.  At the post office I use, they put the package in a separate locker, then leave the key for that locker in your box.  Then it is up to you on when you actually pick it up.  So in this scenario, the package could have been put in the locker and scanned as "DELIVERED" on the 16th, but if he was at work or out of town or whatever may have happened to prevent him from going to the post office that day, he could have picked it up the next day.  Once he picked it up and realized where it was from, all he would of had to do is go to the counter and tell the attendant that he was refusing delivery of the package.

But YOU, the "employee" stated yourself that it WAS signed for.  If the delivery was made to a post office box and required a signature, the tracking information would have shown "NOTICE LEFT".  So this is obviously not what happened, is it?

If you bothered to look at the actual tracking information is CLEARLY SHOWS he took delivery of the package on the 16th and then went to the post office on the 17th and refused it. Clearly showing the item was in his possession and then took it to the post office and refused delivery.

He says it once and says it again no way of tracking the package, your laughable buddy! We no problem giving the tracking information if people ask for it. People have asked for it and they have received it.

Nope that's not it.  Several other posters have stated they have asked for tracking information over and over but you have not provided it.  In fact the poster in report # 737342 said the same thing and you said you had shipped the package and had proof with tracking information of this fact.  Yet over 9 months later and you still have not provided him with that proof.  Probably because it doesn't exist.  Probably the same reason you never filed the lawsuit against him that you threatened.

Reason being and use your brain for once Otto, is for the reason of theft, we dont give out tracking numbers unless requested, packages left at doors being taken from total strangers walking up to the front of the door and walking away with it. Aka buyers must be present at time of delivery! Once an item is not in our possession we have no control over the package, and Im sure Otto is going to come up with another excuse after this.

What in the HELL does giving out a tracking # have to do with a package being taken from someone's doorstep.  NOTHING.  In fact if you want to make SURE someone is home to receive your package you should be providing shipper and tracking #'s all the time every time so people can determine when it will arrive and make sure to be home.  And if you are requiring the buyer to be home (eg signature at time of delivery) again what the HELL sense does it make not to provide a tracking #.  Exactly how would providing a tracking # increase the chance of theft?  Exactly how?  See the more you start to dig into your BS the less sense it makes.  That must be because you are lying.

If you paid the debt then its on your report as Settled. Policies are there for one reason and one reason only, to set the contract. You cant make any excuses for not reading anything before buying items. All online stores have a disclaimer that clearly points out an agreement that goes along the lines of "buyer has agreed to the terms and conditions". Its simple, if you dont agree with the policies, buy it some place else. Im sure there are tons of other places.

Secondly, there was something you did to violate that agreement. No company would send a customer to collections unless there was a reason for it. People file chargebacks against companies and it cost companies thousands of dollars a year. I own my own business and people falsify chargebacks left and right. So something tells me Mr. Otto you did something against this company to get you sent to collections.

In collections, there is something called proof of debt owed. That means for it go to on your credit report, there had to be an agreement in which you signed or agreed to that validated the debt owed. The agency cant place anything on your credit report unless it has a valid proof of the debt owed. The only way that could happen, is you doing something against the company that warranted action.

As long as the company discloses the agreement upfront and in writing and you agree to it, there isnt much you can do about it. If you paid the debt, then it will be reported as settled.

My advise is if you didnt piss of the company, contact them or the collection agency or whomever, and ask them to have it removed. Im sure your not going to buy from them again and Im sure as know they wont accept your business agian if they had any brains.

Well,

Just so you all know I wound up having to pay this company because of not reading the 25 pages of MUMBO JUMBO.  It is my fault being the trusting individual that I am.  I have done a lot of purchasing and yes as the previous persons posting states, received a tracking number.  I guess someone could hack my e-mail look for a*s-tards incorporated (Compu Tech) and find the magical tracking number that would have given me some direction of when to expect my package.  Then traveled to my house here in Florida to steal a motherboard that they, for the most part, have no use for.

I paid $30 for shipping on this item, so in the real world of sales this would probably be some what expedited.  Again I was in a pinch and agreed to it.  So forgive me for thinking that January 17th was a bit long.  Also if you go back in the posts you see me repeatedly called a moron and liar.  I am still perplexed as to the company saying that it was delivered on the 7th, and then further down admitting that it was the 17th.  Who is caught in their own lies?  That would be you my friend (Compu Tech).  Who also gave Amex a tracking number that was untrackable?  Again that would be you (Compu Tech).  Who refunded me my money after being told to by Amex, because by your own policies, as you put them, required you to?  Again you.

My advice to Compu Tech is to have your Lawyer look over your policies that contradict themselves in several locations.  If you go back to my communications with you, I pointed them all out.  So, judging by your inability to formualte sentences properly in your responces you may want to pay the extra couple of bucks to have a professional do it for you.

One last note, when I settled with the company and had to deal with the Collections Agency I had to show them that they had 3 different amounts that were owed.  This confused the Agency and they too admitted to me that they will have to contact you, Comput Tech, to verify what amount to charge.  I had to giggle when she said that it is tough to get ahold of you.

I paid it becuase I have perfect credit, and the amount paid wasn't a bank breaker or else I may have taken more of an issue with it.  I spoke with my attorney and was told that the size of the amount and the time I would have to put towards it, that it wasn't worth it.  Also while going after them they could still report me to the credit companies.  Its a scare tacktic that I hope turns around and bites you in the a*s.

I look forward to the next belittleing from you.  It has been 2 months since settling my debt, yet the pain goes on.

Eric

The this "employee"

The courier delivering the package would not have allowed him to open the package before signing for it.  Once you sign for it you have accepted the package.

For the tracking information to show that he refused the package, he would have not signed for it, therefore he would not have had possession of the package to open it.

All he would have had to do is ask the courier where the package was from and tell them that he was refusing delivery.  The package would have then been automatically returned to the address your company used when sending it.

To the OP

The 10 business days almost always refers to the couriers time to delivery the package from the date they received it.  This time does not include the handling time for the company to actually package and prepare the shipment which usually ends up being an additional 2 or 3 business days, but I personally have had companies take 5 days before, though some offer same day shipping.  I don't know how long this particular company usually takes but it should have been stated in all of the disclosures you agreed to.

Most companies and couriers consider business days to be Monday thru Friday.

Taking this into consideration January 17th was actually pretty reasonable for delivery.  You ordered on 12/30/10, on a Thursday.  2 business days later would have been 1/3/11.  Allow for 10 business days after  the company's initial handling time and you end up at 1/17/11.

Now, that being said I go back to the "employee".

Every company I have ordered from has automatically sent me the tracking number before the package even left their facility.  Why do you only offer one when the customer asks.  I think all of this could have avoided by simply sending out the tracking number when you ship the items.  This is just my opinion though.

FYI, I buy all of my parts at www.tigerdirect.com.  I have never had any shipment or pricing problems.  The one item I did received that did not work, they allowed me to exchange without any problems.  And no I don't work for tigerdirect, I just think they do business the way it should be done.

And you wonder why things are they way they are. Just look at this childen! The policies where clearly stated in the terms of sale, which we remind you that you agreed to them prior to any purchasing was started. It was all disclosed upfront.

The fact that right on the shipments label is clearly stated the restocking fee. You made the sole decision to purposely refuse the item. We're not going to be out any loss of revenues just because of your childish actions.

Your the one that filed the chargeback, started bixxx and complaining, with your false slander. The second we stated the facts, you go and change your story.  You attempt to change the policies and bs this report attempting to get people to read it and belive it. After 7 policy disclosures, you dont even get it. The warranty states you have seven days to contact us not to return the item. once again more of your bs lies. He says it once and says it again no way of tracking the package, your laughable buddy! We no problem giving the tracking information if people ask for it. People have asked for it and they have received it. Reason being and use your brain for once Otto, is for the reason of theft, we dont give out tracking numbers unless requested, packages left at doors being taken from total strangers walking up to the front of the door and walking away with it. Aka buyers must be present at time of delivery! Once an item is not in our possession we have no control over the package, and Im sure Otto is going to come up with another excuse after this.

Another point in which proves Otto has placed false information and once again falsifies information. he goes on left and right in his own admittance stating there's disclaimers left and right, yeah those are called policies in which you had stated you had read prior to the purchase and they were displayed point blank infront of you at the end of the sale, not to mention they were on the support site and emailed to you. Your quoting statements directly from the emails you received regarding shipment policies, so dont sit there and tell us you didnt know.

The reason for all this BS disclosure is because of people like this. You think for one second we want to put up all this crap. Its there for a reason, people try to pull crap left and right, so the policies go up. We started out with 2 paragraphs of policies, moron after moron trying to pull their bs with our company and with credit card companies they way they are it got longer and longer. You pay we ship its perfectly simple as that. You also admitted yourself you got the item.

Everything was disclosed upfront and you were given repeated copies of the company policies. Oh lets not mention that he physically opened the package and then resealed it and then attempted to refuse the item. So all we know he could of taken his broken item out an switched it.

As we said the policies were stated upfront, you clearly knew what would happen as a result of your actions and we took those actions. Mail order regulations clearly state companies have up to 6 weeks to delivery the item.

Otto stick to the facts!

In NJ there is a law that covers EXACTLY this kind of fraudulent conduct, and you can also recover your attorney's fees and court costs and bang the guy for triple damages.  Maybe if a couple of you guys manned up and sued this clown he would stop doing this sic of reading about him and  his nasty, clueless responses.  NJ Consumer Fraud  NJSA 56:8-2

There are numerous complaints on this company.  Same s**t different victim.  My CC company paid them all that was required for their bullshit, and now they are trying to charge me a chargeback fee and a collections fee.  I was able to win my CC company over (Amex) by providing them with two different copies of this companies agreement.  Convenient that the company decided to add different paragraphs to the contract to make thier point.  AMEX missed it with thier investigative team.  Once I pointed out the obviouse presto chango word smithing by the company AMEX reopened the dispute.  I had thought this was all settled and now I am getting second violation letters from a company with no phone numbers or a real address.



It has a section titled WARRANTY that makes mention of a 40%

restocking fee.  It actually says the following.  If a product is found to

be in working order, company reserves the right to either return the package

back to the buyer or impose a forty percent restocking fee due to warranty

claims not being stated accurately by the buyer.    There is no 30%

restocking fee for refusal of item.  Under the SHIPMENTS portion there is a

specific mention of refusal and it reads as follows Any buyer who refuses

the package, company reserves the right to only refund the product price of the

item due to the expenses incurred for the processing and shipment of the

item.



So, with their own verbiage they are entitled to refund me only the product price.  I am fine with

getting my $79.99 back from them.  They repeatedly state they do not refund

shipping charges.  They can have them. 



I will have to scan the altared pages in because if there is a suit against this company I would be more then happy to jump on that band wagon.



If there is someone on this site that is reading this and there is significant proof mounted against this company and they would like to go after them I would be happy to.

Well,

Yes I did refuse your item 1 month after ordering it. Why you may ask yourself? Let me tell you. Most people in the real world that rely on their computers do not have the luxury of waiting a month. Again you did not address your lie about it being delivered on the 7th with your e-mail on the 14th saying it was just shipped. Lies, lies, lies.

For those who are investigating doing business with this company the list on ripoff reports just keeps growing. Again I said it once and I will say it again. Red Flags! Red Flags! Red Flags!

All I have to say is say no to drugs, hint, hint, and say no to this company. This person has nothing to offer accept crappy communication, crappy service, and an I don't give a s**t attitude when it comes to follow through.

REFUSE, REFUSE, REFUSE!!!!!!!!

I will check back on this post and see what a "moron" I am and I am sure there still will be no answer about the shitty communication from this fly by night company. It is amusing at this point.

BEWARE OF COMPANIES THAT HAVE 10 PAGES OF MUMBO JUMBO BEFORE YOU CAN PLACE AN ORDER!!!!!

Yoursmooth customer relationskills got my antennas up. Did a reverse lookup on the street address and, surprise, a UPS store. A mail drop.

I'll assume your mom didn't want her address used because it might look unprofessional, you know, having your corporate office in her basement.

Stick with Craigslist.

More of lies upon lies, you sit there just to complain behave nothing else to do. In fact IT WAS YOU THAT PURPOSELY REFUSED THE ITEM. You and your childish stupidity. When you actually know something then post it.

 

Another typical idiot posting false lies because he cant follow simple directions.

 

Refused, January 17, 2011, 11:58 am, LAKE WORTH, FL33467
	Delivered, January 16, 2011, 11:40 am, LAKE WORTH, FL33467
	Out for Delivery, January 16, 2011, 8:40 am, LAKE WORTH, FL33467
	Sorting Complete, January 16, 2011, 8:30 am, LAKE WORTH, FL33467
	Arrival at Post Office, January 16, 2011, 8:06 am, LAKE WORTH, FL33467
	Processed through Sort Facility, January 15, 2011, 3:40 pm, ORLANDO, FL32824

Delivered on tht 7th??? Then why an e-mail on the 14th that my item has been shipped. I am calling bullshit on you and your company. If it was delivered who would know if there are no tracking numbers given. If you can't give a tracking number then how are you aware of its location or that it has been delivered? I have to say it isa pretty elaborate set up to dupe people out of their hard earned money. If proof of delivery can be made I will gladly retract everything said. However, at this time this company is painful to deal with, and if you read their responce, no proof, just finger pointing and it isn't at them.

Why an e-mail on the 14th when you state it was delivered on the 7th. I have put another question in to your site about where the product is, and your two day turn around has past. No response. I am sure that this will be another one that I became confrontational and you just ignored me, but still took my money.

Again, red flags, red flags, red flags.

Obviously, this person is a screwball. If you bothered to check the weather reports on December 26th 27th and 28th, the north east got hit with 26 plus inches of snow! The item was delivered on January 7th.

Just a typical moron complaining bi*ching and complaining. Complete stupidity!